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About the Role

The Operations Director will be responsible for directing and implementing company policy to ensure compliance with contract responsibilities.

Responsibilities

• Manage costs and revenue to meet company financial goals, including expanding business within Strategic Accounts/Clients, negotiating increases with Customers, reducing operating costs, and/or changes in schedules or processes.
• Present insights to clients and stakeholders regarding the program and future goals.
• Direct operations to fulfill contractual responsibilities and profitability, ensuring complete customer satisfaction.
• Provide continuous training and development for subordinate managers.
• Maintain a safe work environment through comprehensive safety, recognition, and training programs.
• Ensure compliance with local, state, and federal regulations (e.g., FLSA, OSHA, ADA).
• Lead teams for Special Projects and Events for the client.
• Provide innovations and solutions for program success and growth.
• Manage and retain qualified staff, ensuring they are trained, satisfied, and understand their contribution to company goals.
• Provide knowledge and insight into best practices for a successful janitorial program.
• Participate in the development and implementation of company goals and strategic vision.

Requirements

• Bachelor’s degree in business, communications, or a related field, or equivalent combination of education and experience.
• 5-10 years of experience.
• Janitorial/Facilities experience highly preferred.
• May be required to have a valid driver’s license.
• Ability to perform each essential duty satisfactorily.
• Ability to manage responsibilities in accordance with organization's policies and applicable laws, including interviewing, hiring, planning, assigning work, performance evaluations, rewarding/disciplining employees, addressing complaints, and resolving problems.
• Ensure employees are properly trained on tasks and safety requirements.

Skills

• Bilingual in Spanish highly preferred

Work Type

• Monday - Friday (8am - 5pm)
• On-call
• Some weekend work

Experience Level

• 5-10 years of experience

Education Level

• Bachelor’s degree in business, communications, or a related field

Salary/Compensations

• $165,000-$175,000

Benefits

• Comprehensive benefit packages

About the Company

• SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.

Equal Opportunity

• We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.