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About the Role

The Merchandise Manager (MM) is responsible for leading through Ulta Beauty’s mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. This leader drives the store’s business through a focus on performance, people, and process, requiring a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity.

Responsibilities

Promote a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty, payroll, omni-channel, and retail shrink.
Drive company profitability through operational excellence, top-line sales growth, and expense control.
Leverage store forecast and payroll budgets to support store scheduling needs and communicate needs to the GM to maximize productivity and achieve goals.
Review, analyze, and react to Ulta Beauty’s financial and operational reporting.
Leverage company programs, tools, and resources to drive improvements.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Stay informed regarding new and existing industry trends, products, and services and be knowledgeable about their ingredients and benefits.
Maintain prompt, regular attendance and hold store associates accountable to the Ulta Beauty attendance policy.
Attract, hire, and retain a diverse team of top talent.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans.
Regularly participate in ongoing training, including brand and category education.
Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience.
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Adhere to and enforce Ulta Beauty’s dress code.
Use the company’s scheduling tool as directed to adjust schedules and manage attendance.
Use the company’s task management tool as directed to prioritize and execute store workload.
Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met.
Execute day-to-day inventory control processes and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology.
Utilize company programs, tools, and resources to drive store improvements.
Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.

Requirements

1-2+ years of fast-paced, retail management, or other relevant work experience
Success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
Proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.
Experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team.
Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
Must be able to work shifts beginning at 5:00 a.m.
Must be available to work shifts on Sundays and Mondays
Continuous mobility throughout the store during shift
Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift
Continuous coordination and manipulation of objects during shift
Frequent lifting and/or moving up to 40 lbs. during shift
Frequent use of a computer, telephonic devices, and related office supplies

Skills

Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable

Location

Onsite

Work Type

Full-time

Experience Level

1-2+ years of retail management experience

Education Level

High school diploma preferred

Salary/Compensations

$19.00 - $26.50 / Hour

Benefits

Eligible for bonus plan
Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
Part-time positions are eligible for dental, vision, life, and disability benefits.

About the Company

Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.
We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

Equal Opportunity

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.