Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The F&I Manager makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the sales process. With a background in automotive sales or finance, you’ll find the right finance and insurance products for every customer.
Responsibilities
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with employees and customers to develop relationships
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction
- Build rapport with customers to create a base of referrals
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty
Requirements
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Highly detail-oriented and organized
- Prior sales experience preferred but not required
- Demonstrated communication, consultative, interpersonal and organizational skills
- Experience and desire to work with technology
Skills
- Credit decisions
- Deal submission
- Finance and insurance product sales
- Customer needs assessment
- Pricing menu presentation
- Finance transaction processing
- Compliance management
- Customer follow-up
- Relationship building
- Sales goal achievement
- Product knowledge
- Administrative process management
- Customer experience enhancement
- Strategic thinking
- Innovation
- People development
Location
- Nationwide
Work Type
- Full-time
Experience Level
- Proven leadership experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive compensation
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access to YouDecide discounts
- Participation in DRVPNK mission
About the Company
- AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.
- With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
- Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Equal Opportunity
- AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.
- We welcome candidates from all backgrounds who are passionate about making a positive impact.
- Even if you do not meet every requirement, we encourage you to apply.
- Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
- We value innovation, teamwork, and a commitment to making a positive impact in the world.