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About the Role

As a Strategic Enterprise Account Executive, you will guide enterprise customers in modernizing their collaboration ecosystems, creating intelligent workplace experiences, and leveraging AI for their customer experience strategy. You will shape strategic deal structures within a matrixed environment, partnering with internal teams to drive growth and deliver measurable customer outcomes.

Responsibilities

• Lead complex, large-scale deal cycles with a focus on deal creativity, commercial structuring, and aligning solutions to customer strategic priorities.
• Build and maintain executive-level relationships to position Cisco as an essential partner.
• Identify, qualify, and close new business opportunities across Webex Suite, Contact Center, and Devices.
• Partner effectively with account teams, Solutions Engineers, and ecosystem partners to deliver customer outcomes.
• Develop financial business case analyses around workplace and customer experience outcomes, leveraging AI tools.
• Engage credibly in customer conversations about AI architecture, including LLMs, AI agents, and interoperability standards.
• Serve as a thought leader and executive presenter on workplace and customer experience transformation.
• Capture successful deal strategies and help establish best practices.

Requirements

• 8+ years of enterprise technology sales experience with a proven track record of structuring and closing large, complex deals.
• 5+ years of experience selling collaboration, unified communications, contact center/CX, SaaS, cloud, or related workplace technology solutions.
• Executive presence and deep industry credibility.
• Experience competing against or working within major cloud and technology providers (e.g., AWS, Microsoft) is highly valued.
• Experience managing complex, multi-stakeholder sales cycles and navigating large, matrixed organizations.
• Strong financial and business acumen; ability to build business cases, structure creative commercial agreements, and use AI tools.
• Working knowledge of AI platform architecture, including LLMs, agentic AI, and interoperability standards.
• Ability to travel nationally to foster face-to-face executive relationships.

Skills

• Collaboration
• Unified Communications
• Contact Center/CX
• SaaS
• Cloud
• Workplace Technology Solutions
• AI Architecture
• Large Language Models (LLMs)
• AI Agents
• Model Context Protocol (MCP)
• Agent-to-Agent (A2A) Frameworks

Location

• U.S.
• Canada

Work Type

• Full-time
• Onsite

Experience Level

• 8+ years
• 5+ years

Salary/Compensations

• $292,100.00 - $384,200.00 (U.S. and/or Canada base pay)
• $292,100.00 - $441,900.00 (New York City Metro Area)
• $263,900.00 - $409,200.00 (Non-Metro New York state & Washington state)

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt)
• Flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward
• Additional paid time away for critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (for non-sales roles)
• Performance-based incentive pay (for sales roles)

About the Company

• Cisco’s Global Enterprise Segment (GES) partners with influential organizations navigating digital transformation and AI-driven innovation.
• The Collaboration team helps enterprise customers create intelligent workplace experiences and reimagine customer experience (CX) through Cisco’s industry-leading portfolio, including Webex Suite, Contact Center, Devices, and AI-powered workplace technologies.
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• Our solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• We experiment and create meaningful solutions, fueled by the depth and breadth of our technology.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.