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About the Role

Royal Caribbean Group's Sales Canada Team has an exciting career opportunity for a full-time Manager, Field Sales reporting to the Director, Market Sales Canada. This position will be working from Western Ontario, Canada.

Responsibilities

• Builds and maintains relationships with decision-makers, front line advisors and managing team individual accounts within territory.
• Conducts annual contract negotiations, including revenue/passenger growth targets and allocation of co-op marketing funds.
• Analyzes sales data and business trends to conduct business reviews with assigned accounts.
• Develops tactical promotion strategies for assigned accounts, with accountability for ROI analysis and practice-sharing.
• Conducts and coordinates agent training, ensuring the development of Celebrity brand champions.
• Ensures that assigned accounts and advisors are kept up to date with the latest brand information including itineraries, pricing, product enhancements and trade resources.
• Consistently monitors and updates customer business profiles within CRM system (ROI, cost of sale, yield, retention, automation).
• Partner with Director of Sales and HQ teams to develop and implement strategies to take advantage of new sales opportunities within region.
• Works with Key Account Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives.
• Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield, retention, automation).
• Responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation.
• Performs other duties as required.

Requirements

• Minimum 3 to 5 proven outside sales experience required.
• Must be fluent (spoken and written) in both English and French.
• Travel industry preferred.
• Must be able to travel and live in assigned territory.
• Established success and proven proficiency in the core competencies required.
• Must be able to work weekends.
• Applies sound judgment.
• Negotiation Skills.
• Financial /Business acumen.
• Presentation and Communication skills.
• Information Management (Technology; Sales Automation).
• Territory Management.
• Interpersonal and Collaboration skills.
• Sales Aptitude and Ability.
• Strong solution selling skills.
• Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions.
• Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability.
• Fosters Collaboration and Cooperation.
• Champions Change and Innovation.
• Valid commercial driver's license.
• Ability to travel to key accounts.
• No immigration sponsorship offered.

Skills

• Negotiation Skills
• Financial /Business acumen
• Presentation and Communication skills
• Information Management (Technology; Sales Automation)
• Territory Management
• Interpersonal and Collaboration skills
• Sales Aptitude and Ability
• Strong solution selling skills
• Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions.
• Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability.
• Fosters Collaboration and Cooperation
• Champions Change and Innovation

Location

• Western Ontario, Canada

Work Type

• Full time
• Outside sales

Experience Level

• 3 to 5 years of outside sales experience

Education Level

• Bachelor's degree preferred, or combination of education and experience.

Salary/Compensations

• Generating a minimum of $50K in annual revenue

Benefits

• Competitive compensation and benefits package
• Excellent career development opportunities

About the Company

• Royal Caribbean Group is the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people.
• Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Equal Opportunity

• It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.