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About the Role

The Middle Office – Client Services team serves as a critical link between Portfolio Management, Trading, Operations, and external custodians to support the daily management of client portfolios. This team is responsible for monitoring cash activity, facilitating cash movements, resolving operational issues, and ensuring accurate cash reporting across a broad range of fixed income investment strategies.

Responsibilities

• Perform daily cash reconciliations for fixed income portfolios using information received from external custodians.
• Monitor daily cash balances and communicate projected cash positions to Portfolio Managers and Fixed Income Traders.
• Coordinate cash movements while ensuring timely communication with internal teams and external counterparties.
• Investigate and resolve cash breaks, reconciliation discrepancies, and other operational exceptions.
• Serve as a liaison between Trading, Portfolio Management, Investment Operations, and external custodians to resolve outstanding issues.
• Support trade settlement activities and ensure accurate processing of cash-related transactions.
• Maintain strong relationships with internal business partners and external service providers to ensure timely issue resolution.
• Participate in process improvement initiatives and assist with special projects designed to enhance operational efficiency.
• Contribute to a collaborative team environment while meeting daily deadlines and maintaining a high level of accuracy.

Requirements

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
• 2–4 years of experience in investment operations, middle office, cash management, client services, or a related financial services environment.
• Working knowledge of fixed income products, including Treasuries, Corporate Bonds, Mortgage-Backed Securities, Emerging Markets Debt Municipal Securities, and High Yield securities Money Market Securities.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to build relationships across multiple business groups.
• Ability to manage competing priorities in a fast-paced, deadline-driven environment.
• High attention to detail with a commitment to accuracy.
• Experience working with investment accounting or portfolio management platforms such as InvestOne or SmartStream.
• Familiarity with Bloomberg, Alladin, and custody bank platforms.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience supporting institutional investment management or fixed income portfolios.

Skills

• Cash reconciliation
• Cash management
• Client services
• Fixed income products
• Analytical skills
• Organizational skills
• Problem-solving skills
• Communication skills
• Relationship building
• Priority management
• Attention to detail
• Microsoft Excel
• Microsoft Office

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• Mid-Senior Level

Education Level

• Bachelor's degree

Salary/Compensations

• $95,000-$112,000

Benefits

• Annual discretionary bonus
• 401(k) plan with a generous match
• Recognition rewards
• Competitive healthcare options
• Insurance
• Disability benefits
• Employee stock investment program
• Learning resources
• Career development programs
• Reimbursement for certain education expenses
• Paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
• Motivational wellbeing program
• Three weeks of PTO in your first year
• Competitive medical, dental, and vision insurance
• 401(k) plan with an 85% company match on pre-tax and/or Roth contributions, up to IRS limits
• Employee Stock Investment Plan (ESIP) with discounted share purchase opportunities
• Learning Education Assistance Program (LEAP)
• Opportunity to purchase company funds with no sales charge

About the Company

• At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.
• From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.
• At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.
• Come join us in delivering better outcomes for our clients around the world!
• At Franklin Templeton, you'll join a global investment management organization dedicated to helping clients achieve better outcomes through expertise, innovation, and collaboration. We believe diverse perspectives strengthen our business and foster an inclusive culture where employees are encouraged to grow their careers, share ideas, and make meaningful contributions.
• We offer competitive compensation, comprehensive benefits, professional development opportunities, and a flexible work environment designed to support our employees' success both personally and professionally.

Equal Opportunity

• Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.