Concierge at Atria Senior Living - Roslyn Harbor | Town of North Hempstead, New York, USA | Rezi

Concierge at Atria Senior Living - Roslyn Harbor

Concierge

Atria Senior Living - Roslyn Harbor · Town of North Hempstead, New York, USA

Today

Concierge

Atria Senior Living - Roslyn Harbor · Town of North Hempstead, New York, USA

3 hours ago
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About the Role

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Responsibilities

  • Serves as point of contact for all resident requests and telephone calls except those of an emergency nature.
  • Coordinates services for residents and their family members.
  • Maintains extremely high standards of customer service.
  • Answers questions regarding local stores, attractions and services.
  • Ensures that the lobby area and first floor common areas and restrooms are at all times clean and welcoming.
  • Coordinates the community’s transportation schedule.
  • Serves as a liaison between the dining room and residents.
  • May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed.
  • May drive company vehicle from community to social and other various destinations (only if required by community).
  • May perform other duties as assigned.

Requirements

  • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Basic First Aid and CPR certification where required.
  • Must successfully complete all Atria specified training programs.
  • Able to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Able to work various schedules and shifts as needed.
  • Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier.

Skills

  • Customer service
  • Communication
  • Problem-solving
  • Time management
  • Organizational skills

Work Type

  • Full-time
  • Part-time

Experience Level

  • 1-3 years

Education Level

  • High school diploma or GED

Salary/Compensations

  • $17.00/hr - $20.40/hr

Benefits

  • Paid holidays and PTO
  • Annual anniversary rewards
  • Annual Scores Reward
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

About the Company

  • Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits.
  • As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.