Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Texas Health and Human Services Commission (HHSC) Family Resources and Eligibility Services (FRES) department is seeking individuals to join an exciting and dynamic team working in a high-performing and innovative environment. FRES provides an integrated and streamlined approach to connect individuals with services and supports that reduce the need for institutionalization, enable them to remain in their communities, and promote economic and personal self-sufficiency. This position serves as the agency’s subject matter expert (SME) related to contract management functions, leading activities such as procurement development, budget reviews, contract funding allocation decisions, quality management, contract monitoring, and recommending sanctions for contract enforcement.

Responsibilities

Serves as the agency’s subject matter expert (SME) related to goods or services sought through contract management functions.
Leads contract management activities including procurement development, budget reviews, contract funding allocation decisions, quality management activities, and extensive contract monitoring.
Recommends sanctions for enforcement of contract terms and conditions.
Facilitates communication and collaboration between contract stakeholders and serves as the single point of contact for contractual accountability.
Coordinates and implements changes as new federal and state laws, rules, regulations, and agency policies become effective.
Provides guidance regarding contract administration policies and procedures to program staff, management, and other FRES staff.
Serves as the lead in contract development activities through execution, initiates amendments, monitors contractor performance and expenditures, provides technical assistance, and closes out contracts.
Provides high-quality customer service to external and internal customers by providing timely responses to inquiries, taking initiative to solve problems, exercising flexibility, and seeking improvements.
Interacts routinely with customers including program managers, staff, contractors, stakeholders, organizations, and other state agencies to ensure appropriate contractor performance.
Serves as subject matter expert in assigned workgroups and other contract activities.
Maintains broad working knowledge of diverse contracts.
Maintains reports on contractor performance, provides information on barriers and risks to goal attainment.
Performs highly advanced, senior level, technical and consultative work assisting with the oversight of daily operations and contract management activities from solicitation development to contract closeout.
Provides guidance and support as a team lead to the contract management team.
Inspires, communicates effectively, and fosters collaboration with the team.
Serves as the liaison between contractors, program staff, Procurement and Contracting Services, Health and Human Services Legal Division, Finance Operations, and other FRES internal/external stakeholders.
Provides advanced technical knowledge related to coordinating agency divisions pursuing a procurement or contract, including Memoranda of Understanding, Interagency Cooperation Contracts, Intra-agency Transfers, Complex Procurements, Work Orders, and other procurement types.
Facilitates the procurement process on behalf of agency divisions.
Responsible for the coordination, leading, and supporting agency’s operations, program, financial, IT, and data-related SME through the procurement and contract management process.
Leads and supports the agency in the completion of all agency-related Complex Procurement and Contracting Functions.
Coordinates the development of accurate and timely procurement or contract management documentation for internal or external review and approval.
Ensures FRES compliance with federal, state, HHS, procurement and contract management related policies, processes, and procedures.
Develops and communicates clear and concise procurement and contract management executive level reporting, inclusive of status updates, escalations, meeting agenda/minutes, and internal/external correspondences.
Collaborates with colleagues to identify and resolve issues.
Coordinates information needs of contractors with other divisions.
Communicates plans and changes to plans to contractors individually and collectively.
Collects information and prepares legislative and/or management responses as directed by leadership.
Assists in and/or develops agency’s procurement or contract management related needs assessment, procurement methodology, determination of estimated contract value, timelines, risk assessments, required forms, executive memorandums, vendor’s communications, project expenditures.
Leads internal FRES procurement and contract related workgroup in the development of pre-bid conference presentation, executive management briefings, internal evaluation training, and post-award conferences presentations.
Performs timely and accurate enhanced and standard monitoring activities by coordinating validation with internal and external stakeholders’ compliance with terms of contract and policies.
Responsible for the analysis, tracking, and validation of contractual key performance requirements, deliverables, and contract requirements through the review of supportive documentation, providing technical assistance, completing desk or onsite monitoring, and collection for multi-division validation.
Prepares and distributes responses/feedback concerning performance measures and contract deliverables.
Provides consultation and technical assistance to contractors on contract issues and interpretation of policies and procedures related to contract management.
Works with Finance Operations team to project expenditures to ensure appropriate use of funds.
Develops and processes contract amendments, renewals, and extensions.
Develops procedures to ensure accountability and documentation related to performance measures and contract management.
Coordinates resolution of contractor issues, initiates, and negotiates all contract amendments (to include terminations) and sanctions, obtains approval of amendments/sanctions with appropriate Division managers, communicates impact of changes to appropriate contractor and Division staff, and ensures implementation and resolution of contract sanctions.
Ensures all contract closeout activities are performed according to HHSC policy.
Facilitates contract termination and closeout, including the review and analysis of all program reports and actions, equipment reconciliation (if applicable), and record disposition according to contract terms.
Actively participates and/or serves in a supporting role to meet the agency’s obligations for Legislative Sessions.

Requirements

A current and valid Certified Texas Contract Manager (CTCM) certification issued by the Texas Comptroller's Office is required or acquired within the first six months.
Bachelor's degree from an accredited university or college OR Four (4) years of relevant experience in lieu of a degree.
Minimum one (1) year of relevant experience in procurement, contract management, contract administration, or contract monitoring.
This increases to five (5) years if substituting for a bachelor's degree.
Experience in MS Office Suite (Excel, Word, PowerPoint).
Experience interpreting federal and state laws, policies, rules, and requirements in Health and Human Services programs.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers.
Applicants who have a non-fraud over payment with an outstanding balance must agree to repay the over payment balance as a condition of employment.
Applicants selected for hire will be required to pass a fingerprint criminal history background check.
Must be willing to report to State Office (701 W. 51st St., Austin, TX) based on business needs.
Must bring I-9 documentation on the first day of work.

Skills

Knowledge of the principles and practices of contract administration and management.
Knowledge of contract performance analyses and monitoring procedures.
Knowledge of state and federal laws, rules, regulations, policy, and procedures relevant to contracts.
Skill in communicating effectively both orally and in writing.
Knowledge of contracting, performance management, risk assessment and reporting.
Knowledge of management theory and practice including process improvement, quality assurance, public information, and public administration.
Skill in establishing and maintaining effective working relationships.
Skill in operating a personal computer, time management, and project management.
Skills in effective oversight to include planning, development and implementation of systems and processes.
Skills in operating personal computers and in using applicable software, including Microsoft products with emphasis on the use of Word, Excel, and Adobe.
Strong ability to write and edit correspondence, memoranda/ reports, and performance requirements related to contracting.
Strong ability to recommend applicable corrective actions and monitor / evaluate performance based on contracting knowledge and expertise.
Strong ability to communicate effectively both orally and in writing.
Ability to communicate with internal and external stakeholders.
Ability to develop and maintain strong working relationships.
Ability to lead or facilitate workgroups.
Ability to lead projects to completion in a timely manner.
Ability to manage and coordinate procurement activities and management of contracts.
Ability to identify and analyze problems and propose effective solutions.
Ability to interpret and analyze statutes.
Ability to organize and present information effectively, both orally and in writing.
Ability to prepare administrative reports and special projects as assigned.
Ability to interpret policies and develop effective operating procedures.
Ability to analyze and solve problems, to make decisions affecting overall departmental operations, and comprehensively and accurately evaluates reports.
Ability to provide leadership and control in a team environment, communicate issues and coordinate oversight across multiple cross-functional divisions, perform multiple tasks, assignments, and projects.
Experience with SCOR, Salesforce, and CAPPS Financial software.

Location

AUSTIN

Work Type

Full time
Telework may be available

Experience Level

Minimum one (1) year of relevant experience in procurement, contract management, contract administration, or contract monitoring.
Five (5) years of relevant experience if substituting for a bachelor's degree.

Education Level

Bachelor's degree from an accredited university or college OR Four (4) years of relevant experience in lieu of a degree.

Salary/Compensations

$5,425.33 - $8,886.16 Monthly

Benefits

100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

About the Company

The Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans.
At HHSC, contributions matter, and they support employees at each stage of their life and work journey.
Family Resources and Eligibility Services (FRES) provides an integrated and streamlined approach to connect individuals with services and supports that reduce the need for institutionalization, enable them to remain in their communities, and promote economic and personal self-sufficiency.
FRES strives to achieve its goals of delivering best-in-class customer service to clients and stakeholders, strengthening program oversight, integrity, and accuracy; seeking innovative ways to streamline and improve service delivery; fostering a culture of excellence; and promoting departmental efficiencies and responsible stewardship of agency resources.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.
All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.