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About the Role

The Production Supervisor is a hands-on team lead who guides and manages manufacturing activities to meet or exceed customer expectations and achieve facility and company goals. This role reports directly to the Production Manager.

Responsibilities

• Maintain 100% commitment to safety policies and procedures.
• Supervise production associates, including training, setting expectations, daily objectives, and holding team members accountable.
• Plan, organize, direct, delegate, and engage in all production activities.
• Ensure all transactions are kept current, recorded accurately, processed efficiently, and expedited where appropriate.
• Perform basic operations within the company operating system, including transactions for transfer entries and work order entry/modification.
• Establish production schedules and assign jobs to production associates.
• Provide technical/service support to account management, service center management, and other internal stakeholders.
• Assist with physical inventory.
• Assemble, test, inspect, identify, and package resale products.
• Ensure the proper operation and repair of production equipment.
• Perform or direct receiving, in-process, and final inspections.
• Perform or direct all tests as required by the customer and per company work instruction.
• Supervise quality control and ensure required quality-related documentation is maintained.
• Make recommendations to management regarding product and process improvements.
• Communicate general and quality-related concerns to management.
• Build and maintain strong internal and external relationships.
• Comply with the employee handbook and company policies.
• Ensure team members provide first-class service and maintain a professional manner.
• Motivate, coach, and mentor team members to achieve results in a team-oriented culture.
• Maintain a safe, clean, and healthy work environment.
• Perform other duties as trained and qualified for.

Requirements

• Must be at least 18 years of age or older.
• Ability to safely drive a Company truck or other mechanical equipment.
• Minimum 3 years of supervisory experience in an industrial environment.
• 7 - 10 years of experience in production.
• High school diploma or equivalent.
• Ability to work nights and weekends, as required.
• Ability to work overtime, as required.
• Reliable transportation is a must.
• Background checks and drug screening may be required.
• Ability to pull, push, grasp, bend, lift, and carry up to 50 lbs independently on a repeated basis.
• Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time.
• Ability to work in a stationary position for extended periods of time.
• Ability to work at varying work-surface levels and machine operation heights.
• Ability to move above or below workstations or retrieve items from various heights.
• Ability to ascend and descend ladders or stairs, as required.
• Ability to comprehend and follow instructions and safety procedures.
• Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.
• Ability to count, measure, and record data accurately.
• Ability to respond to safety signals, alarms, and verbal instructions.
• Ability to inspect products and materials to detect imperfections, defects, or irregularities and ensure quality and compliance.
• Ability to properly and safely use mechanical equipment and tools, including forklifts, pallet jacks, and other warehouse machinery.
• Ability to enter and exit a service vehicle and other mechanical equipment multiple times per day.
• Ability to wear required personal protective equipment (PPE).

Skills

• Excellent verbal and written communications skills.
• Ability to handle stressful situations in an efficient, professional, and courteous manner.
• Ability to motivate a team and hold them accountable for performance.
• Basic computer proficiency, including internet, e-mail, ERP (operating) systems, Word, Excel, and various other software.
• Strong organization skills.
• Ability to prioritize workload.
• Ability to interact effectively in a dynamic and fast-paced environment.
• Results oriented.
• Customer focused.
• Demonstrates initiative and dedication.
• Flexible where needed (able to occasionally work extended hours and weekends to meet business needs).
• Understand production processes.
• Mechanically inclined.

Location

• production and warehouse setting

Work Type

• full-time

Experience Level

• Minimum 3 years of supervisory experience
• 7 - 10 years of experience in production

Education Level

• High school diploma or equivalent

About the Company

• This position is based in a production and warehouse setting, which may involve exposure to a range of environmental conditions. These include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.

Equal Opportunity

• It is our policy to employ qualified persons without regard for veteran or disability status.
• Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.