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About the Role
As a Retail Sales Associate - Guest Experience Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere.
Responsibilities
- Help customers bring their home design dreams to life
- Deliver world-class service in a low-pressure, gimmick-free atmosphere
- Engage with customers and actively listen to their needs
- Build relationships and follow up with clients
- Apply consultative selling techniques and product knowledge
- Collaborate with team members and communicate effectively
- Adapt to retail schedules and high-energy environments
- Utilize digital tools and point-of-sale systems
- Manage time effectively and organize tasks
- Solve problems and work towards goals
Requirements
- Energetic and self-motivated with strong interpersonal skills
- Basic computer proficiency
- Must be at least 18 years old
- Ability to work a flexible retail schedule
- Ability to stand for long periods and move throughout the showroom
- Must be able to lift and move up to 50 lbs as needed
Skills
- Customer Engagement
- Active Listening
- Relationship Building
- Client Follow-Up
- Consultative Selling
- Product Knowledge Application
- Team Collaboration
- Communication
- Adaptability to Retail Schedules
- Adaptability to High-Energy Environments
- Comfort with Digital Tools
- Comfort with Point-of-Sale Systems
- Organizational Skills
- Time Management
- Problem Solving
- Goal Orientation
- Previous retail or commission-based sales experience
- Bilingual communication skills
- Passion for home design and interior décor
- Experience with customer relationship management tools or systems
Work Type
- Full-time
- Part-time
Salary/Compensations
- $45,000 - $65,000 annually
- $16 advance against commission
Benefits
- Hourly Advance / Draw vs. Commission pay structure
- Medical, Dental, and Vision coverage
- Employer-paid and voluntary Life Insurance options
- 401(k) Profit Sharing Plan with generous match
- Paid time off including vacation, sick days, holidays, and your birthday!
- Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
- Exclusive Employee Discounts
- Flexible retail schedules
- Tuition reimbursement and professional development opportunities
About the Company
- Bob’s Discount Furniture is one of the leading omni-channel furniture retailers in the country with over 200 stores.
- We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
- We believe in fostering a positive, inclusive, and skill-driven work environment.
- Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.
- We are a team that supports and celebrates each other!
Equal Opportunity
- It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
- We are committed to creating a place as diverse as the communities we serve.