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About the Role
Saab, Inc. is seeking experienced Field Service Representatives with a technical background to operate, maintain, troubleshoot, and repair advanced defense systems. This role involves frequent travel and requires working effectively in demanding operational environments, both independently and as part of a team. The position offers the opportunity to work with cutting-edge defense technologies and contribute directly to mission success.
Responsibilities
- Diagnose, troubleshoot, repair, and debug complex systems using manuals, schematics, and reach-back support for various electro-mechanical issues.
- Troubleshoot and resolve complex problems independently or collaboratively with team members.
- Report design, reliability, and maintenance issues or bugs to design and software engineering teams.
- Serve as the primary interface with customers while on site.
- Support other company functions, including customer installation and training.
- Deliver training to customers on the operation and maintenance of Saab products.
Requirements
- High School Diploma (or equivalent) and 2+ years of experience in a related field, or 4+ years of relevant military experience as an Air Defense or Battle Management System operator/maintainer.
- Must hold an active U.S. DoD SECRET clearance.
- Must be capable of lifting and removing/replacing components weighing up to 50 pounds.
- Must be a U.S. citizen.
- Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
- Candidates will be required to pass a pre-employment drug screen.
Skills
- Technical problem-solving skills
- Ability to support others
- Ability to deliver customer training
- Experience operating, maintaining, troubleshooting, and/or repairing complex weapon and/or command and control components.
- Ability to perform preventive and corrective maintenance actions in accordance with established procedures.
- Ability to identify, develop, and execute system troubleshooting or maintenance actions beyond the scope of written procedures.
- Strong problem-solving and analytical skills applied to diagnosing and repairing radar components, hardware, and operating systems.
- Proficiency with common diagnostic test equipment, including digital multimeters (DMM) and oscilloscopes.
- Ability to recognize performance degradation and provide actionable recommendations to restore or enhance system efficiency.
Location
- Syracuse, New York
Work Type
- Field Service
- Full-time
Experience Level
- 2+ years of experience in a related field
- 4+ years of relevant military experience
Education Level
- High School Diploma (or equivalent)
- BA/BS degree in an engineering discipline (Preferred)
Salary/Compensations
- $72,000 - $90,000
Benefits
- Medical, vision, and dental insurance for employees and dependents
- Generous paid time off, including 8 designated holidays
- 401(k) with employer contributions
- Tuition assistance and student loan assistance
- Wellness and employee assistance resources
- Employee stock purchase opportunities
- Short-term and long-term disability coverage
About the Company
- Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe.
- Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.
- In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners.
- Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.
- Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career.
- We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work.
- Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities.
Equal Opportunity
- Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.