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About the Role

In this role, you will appraise material damage to primarily motor vehicles via photograph, review of shop appraisals, or physical inspection. You will also assist the claims department and serve as an appraisal subject matter expert for the front line claim adjusters. Further, you will evaluate and negotiate total loss settlements, including disposal of salvage, and supervise Direct Repair Program shops, as needed.

Responsibilities

Appraise material damage to primarily motor vehicles via photograph, review of shop appraisals, or physical inspection.
Obtain meaningful agreed prices with repair facilities, as needed.
Assist the claims department and serve as an appraisal subject matter expert for the front line claim adjusters.
Evaluate and negotiate total loss settlements, including disposal of salvage.
Supervise Direct Repair Program shops, as necessary.
Handle other tasks as assigned by the supervisor.
Provide exceptional customer service to our internal and external customers.
Appropriately respond to customer complaints or issues resulting from appraisal related matters.
Able to travel, when necessary, to respond to catastrophe events.
Response to catastrophe events may necessitate physical inspection of vehicles rather than desk reviews/appraisals.

Requirements

4-year degree and/or equivalent business experience preferred.
A.S.E. and/or I-Car certifications preferred.
Experience with Guidewire ClaimCenter and CCC estimating platform preferred.
Insurance coursework recommended.
3-5 years of previous appraisal experience preferred.
Required to obtain your license(s) as an adjuster/appraiser in the state(s) in which you are assigned to adjust claims.
Licensing must be maintained as needed throughout your employment.

Location

Charlotte-Ballantyne, NC
New Hartford, NY
Buffalo, NY
Woodbury, Long Island

Work Type

Hybrid
Full-time
Salaried
Exempt

Experience Level

3-5 years of previous appraisal experience preferred

Education Level

4-year degree
A.S.E. certifications
I-Car certifications

Salary/Compensations

$71,000-$97,000

Benefits

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs
Personal Insurance Discount

About the Company

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.
Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte.

Equal Opportunity

Utica National is an Equal Opportunity Employer.