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About the Role
At Ripple Treasury, we empower finance and treasury teams globally with a cloud-based treasury and risk management platform. We are seeking a Program Manager to guide client solution implementations across the Americas, ensuring clients achieve full platform value on time and within budget. This role requires managing programs at both strategic and project levels, translating objectives into delivery plans, and mentoring the PMO team.
Responsibilities
- Own program-level delivery across a portfolio of concurrent Ripple Treasury implementations.
- Serve as the senior point of contact for client program sponsors and executive collaborators.
- Develop and maintain coordinated program plans, resource allocations, RAID logs, and program-level reporting.
- Identify and manage cross-project dependencies, risks, and customer concerns.
- Facilitate executive-level status updates, steering committee meetings, and post-implementation reviews.
- Partner with Project Managers on individual engagements, providing mentorship and quality oversight.
- Collaborate cross-functionally with Product, Engineering, Consulting, Sales, and Customer Success.
- Champion program governance guidelines, change management, and continuous improvement.
- Contribute to PMO capability-building, including playbook development, methodology refinement, and team mentoring.
Requirements
- 5+ years of experience in program or project management.
- At least 2 years managing enterprise-level SaaS, enterprise software, or professional services implementations.
- Proven ability to manage complex, multi-solution programs simultaneously.
- Strong collaborator management skills, with the ability to navigate and influence at all organizational levels.
- Experience working across internal delivery teams and third-party partners.
- Solid understanding of treasury, cash management, or financial risk management processes.
- Demonstrated ability to identify, bring up, and drive resolution of program risks and issues.
- Outstanding written and spoken expression abilities.
- Ability to mentor and develop junior PMs and consultants.
Skills
- Program Management
- Project Management
- SaaS Implementation
- Enterprise Software Implementation
- Professional Services Implementation
- Collaborator Management
- Risk Management
- Issue Resolution
- Executive Communication
- Mentoring
- Treasury
- Cash Management
- Financial Risk Management
Location
- Americas
Work Type
- Hybrid
Experience Level
- 5+ years of experience in program or project management
- 2+ years managing enterprise-level SaaS, enterprise software, or professional services implementations
Salary/Compensations
- $132,000—$165,000 USD
Benefits
- Professional development budget
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
- R&R days
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy
- Industry-leading parental leave policies
- Family planning benefits
- Catered lunches
- Fully-stocked kitchens with premium snacks/beverages
- Plenty of fun events
About the Company
- Ripple is building a world where value moves like information does today, improving the global financial system and creating greater economic fairness and opportunity.
- We offer the opportunity to build in a fast-paced start-up environment with experienced industry leaders.
- We provide a learning environment where you can dive deep into the latest technologies and make an impact.
- We foster an environment where every employee is respected, valued, and empowered.
- In-office collaboration for moments that matter is important to our culture, with flexibility for managers and teams to decide which 10+ days a month they come in.
- We have bi-weekly all-company meetings with business updates and Q&A sessions with our Leadership Team.
- We come together for team offsites, team bonding activities, happy hours, and more.
Equal Opportunity
- Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.