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About the Role

We are seeking an innovative and driven Marketing Specialist – Workshop Concepts to join our team. This role will execute marketing strategies that enable our nationwide network of partner shops to offer exclusive services to their customers, enhancing their business growth and customer experience. The ideal candidate must have excellent customer service skills, a strong positive attitude towards teamwork, Office Suite computer skills, and experience with Adobe Creative Suite. This position requires the ability to speak and write concisely, manage tasks that contribute to the overall success of SSF’s Workshop Concept, interact with customers and vendors by telephone, and email. This position is hybrid with occasional travel to attend and contribute to the success of our customer events.

Responsibilities

Collaborate with marketing team, vendors, customers and buying group to schedule and execute marketing activities in coordination with the overall workshop concept strategy.
Promote and facilitate exclusive logistical support offerings, including roadside assistance, through collaboration with internal teams.
Oversee the selection and distribution of promotional merchandise and interior design items to elevate the look and presentation of repair shops.
Coordinate internally the presentation of material offerings and communicate program components to shops via email, phone, and digital campaigns.
Work closely with sales and business development teams to expand and strengthen our nationwide network of partner repair shops.
Organize workshops, training sessions, and resource materials to help partner shops maximize the benefits of our exclusive services.
Monitor and analyze the impact of marketing initiatives, providing regular feedback and recommendations for continuous improvement.
Manage support programs that empower partner shops to leverage web and social media platforms, driving online visibility and customer acquisition.
Schedule technical training events through social media and utilize available content from events to increase online presence.
Assist with marketing design projects such as sales flyers, company magazine, customer incentives, and training materials.
Travel to customer events and contribute to the overall experience for our customers.

Requirements

Superb organizational skills.
Thorough understanding of social media platforms including Instagram, Facebook and LinkedIn.
Strong customer service skills and positive attitude as a team player.
A willingness to learn, support and execute as a team.
Strong understanding of digital marketing, social media, and online customer engagement.
Excellent communication and interpersonal skills, with the ability to build relationships with vendors and customers.
Proven track record of executing successful marketing programs.
Experience with product merchandising and retail environment enhancements is a plus.
Minimum 2-3 years of experience in marketing, preferably in automotive or B2B environments.
Analytical mindset with proficiency in marketing analytics and reporting tools.
Office Suite: Outlook, MS Word, MS Excel, MS Teams, Powerpoint.
Adobe Creative Suite is preferred.
Canva.

Skills

Marketing
Workshop Concepts
Customer Service
Teamwork
Office Suite
Adobe Creative Suite
Communication
Task Management
Vendor Relations
Customer Relations
Digital Marketing
Social Media
Online Customer Engagement
Relationship Building
Marketing Program Execution
Product Merchandising
Retail Environment Enhancements
Marketing Analytics
Reporting Tools
Adobe
Canva

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Minimum 2-3 years of experience in marketing

Benefits

Competitive compensation and benefits package
$1000 for each employee you refer to SSF who is active for 6 months of employment (managers are excluded)
Up to 19 days of accrued paid time off annually
8 paid holidays
401(k) match up to 4%
Medical/Dental/Vision insurance
Flexible spending account
Employee Assistance program
Employer Paid Basic Life Insurance and AD&D

About the Company

SSF Imported Auto Parts LLC is an industry leader in the distribution of high-end, quality, car parts for European Cars.
For over 50 years, our philosophy has been a simple one: we strive to meet our customers’ needs and exceed their expectations.
We are the leading national supplier of automotive replacement parts for European vehicles.
Our company is a trusted business partner to more than 10,000 specialty automotive repair shops across the country.

Equal Opportunity

As an equal opportunity employer, we value diversity and inclusion.