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About the Role

The Operations Specialist position is primarily responsible for sending, receiving and processing wire transfers in addition to processing non-post and NSF return items on a daily basis. This position prepares, processes, and maintains documentation related to these duties and prepares and enters GL entries to the on-line systems.

Responsibilities

• Transmit Fed Wires, Foreign Exchange, Corporate Wires, On-line bank wires, standing orders and verifications for all wire transfers on date requested.
• Ensure proper personnel are notified of any incoming service message.
• Investigate and resolve all wire transfer problems within the required periods.
• Correspond with appropriate bank personnel as required and document action taken.
• Accurately facilitate payment instructions via Fed wire according to Regulation J, Article 4A and BSA with special attention to OFAC compliance and adhere to STC record keeping.
• Perform reconciliation of previous day’s Fed line activities.
• Detect and assist in the investigation of fraudulent wire transfer.
• Assist branch customers with adjustments and customer research upon request.
• Process daily non-post items, Stop Pay and NSF Return items.
• Maintain and balance 945 tax withholding.
• Process cash orders, cash shipments, to ensure prompt delivery and pickup by the carriers to be delivered to Federal Reserve.
• Responsible for processing foreign items and returned mail.
• Confirm documentation for daily account maintenance requests in accordance with Deposit procedures, scan and/or file properly.
• Responsible for processing levies, garnishments and bankruptcy requests.
• Responsible for processing branch capture work and for review of mobile and Merchant remote capture deposits.
• Complete all required compliance training such as BSA, Information Security, and other job-specific training as assigned.
• Acquire and maintain the required knowledge of State and Federal Banking regulations and policies.

Requirements

• Must have either a Bachelor's degree in Finance or Business Management or at least 4 years related bank field experience in banking.
• Strong knowledge of internet applications is required.
• Computer proficiency is required to help troubleshoot internet banking problems.
• Knowledgeable in a wide range of Microsoft Office software applications is required.
• Fiserv experience is required.
• Responsible for the timely completion of all required compliance training such has BSA, Information Security, and other job specific training as assigned.
• Responsible for the timely completion of all required compliance training such has BSA, Information Security, and other job specific training as assigned.

Skills

• Team Player
• Positive Attitude
• Exceptional Customer Service (Internally and Externally)
• High Attention to Detail
• Professional Presence
• Organizational Skills
• Ability to Multi-Task
• Strong Ethics
• Strong analytical and Problem-Solving Skills
• Excellent Written and Oral Communication Skills

Location

• Remote
• Anytown, SC

Work Type

• Full Time
• Remote
• Hybrid

Experience Level

• 4 years related bank field experience

Education Level

• 4 Year Degree
• Bachelor's degree in Finance or Business Management

Benefits

• 401(k) & Company Match
• AD&D insurance
• Bankers School
• Career Planning
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account
• Medical Insurance
• Health Savings Account
• Life Insurance
• Paid Family Medical Leave
• Paid Federal Holidays
• Paid Time Off
• Referral program
• Vision Insurance

About the Company

• Coastal States Bank was founded on the relationships we build with each other and the communities we serve.
• At Coastal States Bank, we seek dedicated individuals who will strive to be a part of our growth and achieving our values.