About the Role
As our Assistant Executive Steward, you'll help lead the operation that keeps our award-winning restaurants, banquet venues, and convention spaces running seamlessly. You'll inspire and develop a large team, ensure the highest standards of sanitation and safety, support exciting large-scale events, and collaborate with leaders across Food & Beverage, Culinary, and Engineering. If you're a hands-on leader who thrives in a fast-paced hospitality environment and enjoys building efficient, high-performing teams, we'd love to meet you.
Responsibilities
- Lead, coach, and develop stewarding supervisors, lead stewards, and team members, creating a culture of accountability, teamwork, and continuous improvement.
- Oversee daily stewarding operations across restaurants, banquets, and large-scale events, ensuring the right resources are in place to support every service.
- Maintain the highest standards of sanitation, food safety, OSHA compliance, and health department regulations while promoting safe work practices throughout the department.
- Coordinate dishwashing, pot washing, kitchen sanitation, banquet setup support, and stewarding services for conventions, concerts, and special events.
- Monitor staffing, scheduling, labor productivity, and overtime to maximize efficiency while maintaining excellent service levels.
- Manage inventories of china, glassware, silverware, smallwares, and cleaning supplies to ensure operational readiness and minimize waste.
- Partner with Culinary, Banquets, Engineering, Housekeeping, Purchasing, and Food & Beverage leaders to support seamless daily operations and memorable guest experiences.
- Conduct routine inspections to ensure stewarding areas remain clean, organized, well-maintained, and fully operational.
- Assist with budgeting, cost control, equipment maintenance, payroll review, and operational reporting while identifying opportunities to improve processes and reduce breakage.
- Step into the Executive Steward's leadership role when needed, ensuring operations continue to run efficiently while maintaining exceptional service and quality standards.
Requirements
- High School diploma or GED equivalent.
- A minimum of 5 years experience as a Stewarding Supervisor.
- The ability to make decisions in a fast-paced environment is essential.
- The flexibility to work nights, weekends and holidays as required.
- Mathematical ability; budgets, payroll, etc.
- Written communication skills; standard forms, data entry and documentation.
- The ability to read is essential; budgets, standard forms, performance reviews, schedules and daily paperwork.
- The ability to speak and understand the English language; must continuously communicate with a degree of professionalism and accuracy.
- Working knowledge of Microsoft Office; Word and Excel and Lotus.
- Knowledge to be able to operate a dish machine and floor cleaners.
- A valid NYS Drivers license.
- The ability to work under extreme temperatures; 0-110 degrees.
- Ability to stand/walk for long periods of time and lift up to 51 - 60 pounds.
Skills
- Microsoft Office
- Word
- Excel
- Lotus
- Dish machine operation
- Floor cleaner operation
Experience Level
- 5 years experience as a Stewarding Supervisor
Education Level
- High School diploma or GED equivalent
- College degree or some level of secondary education preferred
Salary/Compensations
- $57,000 yearly
Benefits
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
- Comprehensive medical, dental, and vision plans
- 401(k)
- Life insurance
- Paid holidays
- Team member assistance programs
- Wellness programs
- Complimentary shuttles
About the Company
- We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations.
- Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
- Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino Hotel, and The Lake House at Sylvan Beach.
- Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
