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About the Role

The Accounts Receivable department is seeking a Finance Clerk I to join an existing team, performing Billing/Accounts Receivable (B/AR) processes including Cash Office operations. This role is crucial for managing receivables and ensuring efficient financial operations within the hospital.

Responsibilities

• Create, review, submit and reconcile claims for all types of Hospital related revenue within a timely manner (meeting billable criteria / timeline).
• Create, review and process all Client Billings in an accurately and timely manner.
• Liaise with insurance companies to coordinate payment and settlement of patient accounts.
• Generate and review Aged Accounts Receivable report and perform collection activity on overdue accounts.
• Liaise with Health Records Department, Clinical Teams, or other hospital departments as required to address patient account issues and facilitate billing and collections.
• Liaise with WSIB / UHIP / Blue Cross, or any other provider to rectify unpaid / rejected accounts.
• Identify claims for adjustment and / or write-offs.
• Accurately develop and document Financial Agreements when deemed necessary.
• Performs collection and payment functions during various department rounding in a prompt, efficient and timely manner.
• Collect pertinent patient, payment and insurance information to assist with billing, collections and payment from Unit rounding.
• Print bills, statements, and cheques for accuracy prior to sending to patients / clients.
• Sort and collate outgoing and incoming mail.
• Update patient demographics and insurance information to ensure accurate billings.
• Obtain credit / debit card payments over telephone upon patient request.
• Coverage of other Finance clerk tasks as per operational requirements.
• Cross train team members.
• Work with other team members to coordinate responsibilities, and prioritize tasks, ensuring all important deadlines are met.
• Provides excellent customer service to all internal and external stakeholders using appropriate communication methods to respond in a timely, helpful, and courteous manner.
• Responds to all types of billing and payment inquiries in a calm, patient, and courteous manner.
• Retrieve and follow-up on all voicemails in a timely manner.
• Prepares bank deposits, process remote cheque deposit and post to the accounting system daily.
• Assist in month-end closing procedures.
• Clear bank reconciliation outstanding items and intercompany reconciliations.
• All other duties as assigned.

Requirements

• Minimum of 2 years work experience in Accounting and managing various type of customers and billing issues (preferably in a hospital /medical environment).
• Intermediate level of skills in MS Office (Excel, Word), email, internet and experience navigating software applications required (screen access, information search, data entry).
• Knowledge of databases preferred.
• Mathematical aptitude required.
• Excellent organizational, interpersonal and communication skills, both verbal and written (English language).
• Demonstrated attention to detail, problem solving skills and the ability to make sound decisions when dealing with various customers.
• Assertiveness, diplomacy and good judgement.
• Ability to work effectively in a team environment.
• Ability to work independently.
• Ability to prioritize workload to meet deadlines.
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.

Skills

• MS Office (Excel, Word)
• Email
• Internet navigation
• Software application navigation
• Database knowledge
• Mathematical aptitude
• Organizational skills
• Interpersonal skills
• Communication skills (verbal and written)
• Attention to detail
• Problem solving skills
• Decision making
• Assertiveness
• Diplomacy
• Good judgement
• Teamwork
• Independent work
• Prioritization
• Customer service

Location

• Wilson Site (Subject to change)

Work Type

• Temporary Full-time
• 8-hour shifts
• Flexible to work Days, Evenings and weekend

Experience Level

• Minimum of 2 years work experience in Accounting

Education Level

• Degree in Business Administration / Accounting

Salary/Compensations

• $28.499 - $30.797 per hour

About the Company

• Humber River Health is North America’s first fully digital hospital, founded in 2015.
• We are committed to changing the hospital, the community, and the world of healthcare.
• We serve a community of 850,000 residents in North West Toronto.
• Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives.
• We use a custom combination of technology and clinical expertise to rebuild elements of care.
• We make technology work for staff and physicians, giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors.
• Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital.
• Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
• We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc.
• We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement.
• We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration.
• We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Equal Opportunity

• Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
• We foster a culture where everyone feels respected, valued and empowered to contribute.
• We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors.
• As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
• We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.
• Accommodations are available throughout the recruitment process and employment.