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About the Role

Tangerine is redefining banking as Canada's leading digital bank, driven by innovation, agility, and bold thinking. We are committed to client-obsessed teams delivering flexible and accessible banking solutions, breakthrough products, and award-winning service. We foster a culture of integrity, inclusion, and fearless ambition, empowering diverse perspectives and enabling employees to do their best work.

Responsibilities

• Supports the execution of operational and regulatory activities within the Non-Financial Risk Management program.
• Supports the delivery of AI and related projects within Business Risk Advisory.
• Supports the delivery of the process-based risks and controls self-assessment (RCSA) program.
• Supports the execution of the Compliance Risk and Control Assessment (CRCA).
• Leads and supports the New Initiatives Risk Assessment (NIRA) process, managing the initiative pipeline, providing risk advisory guidance, facilitating stakeholder engagement and approvals, driving remediation planning, and ensuring compliance with policy requirements.
• Supports the reporting of Key Risk Indicators and Risk Appetite metrics.
• Provides risk advisory support to business partners and leads/supports activities such as risk impact assessments, issue remediation, and risk control design & implementation, including for initiatives involving AI or advanced technology.
• Acts as a governance and risk subject matter expert, advising business units and executives on current and emerging risk issues and industry trends, including those related to Artificial Intelligence (AI), while leading AI initiatives within the Business Risk Management function.
• Leads and drives a customer-focused culture to deepen client relationships and leverage broader Tangerine relationships, systems, and knowledge.
• Ensures understanding of how Tangerine’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment for efficient operations, ensuring adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations regarding operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates the team by fostering an inclusive work environment, communicating vision/values/business strategy, and managing succession and development planning.

Requirements

• University degree in business, finance, risk management, law, or a related discipline.
• Experience in technology risk management, governance, compliance, audit, controls, consulting, financial services, or other complex regulated environments.
• Understanding of non-financial risk management frameworks, operational risk practices, controls, and risk governance.
• Knowledge of regulatory requirements, industry standards, and internal policies relevant to risk management and business operations.
• Strong ability to assess risks, challenge constructively, influence stakeholders, and collaborate across business and control functions.
• Broad understanding of business processes, products, technologies, and operational environments, with the ability to identify and mitigate emerging risks.

Skills

• Artificial Intelligence (AI)
• Non-Financial Risk Management
• Technology Risk Management
• Governance
• Compliance
• Audit
• Controls
• Consulting
• Financial Services
• Risk Assessment
• Stakeholder Influence
• Collaboration
• Business Process Understanding
• Product Understanding
• Technology Understanding
• Operational Environment Understanding

Location

• Toronto, Ontario, Canada

Work Type

• Hybrid

Experience Level

• Senior Manager

Education Level

• University degree in business, finance, risk management, law, or a related discipline.
• Advanced professional designations or postgraduate education are considered an asset.

Benefits

• Access to thousands of online and in-person courses for career growth.
• Support for future savings and total well-being through Tangerine benefits.
• Workspace flexibility.

About the Company

• Tangerine is redefining banking as Canada's leading digital bank, driven by innovation, agility, and bold thinking.
• We thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.
• Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service.
• Beyond banking, we’re committed to making an impact in the communities we serve and across our organization.
• We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.
• We are the official Bank of the Toronto Raptors.

Equal Opportunity

• At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment.
• If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
• We are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.