About the Role
The Server Assistant supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency.
Responsibilities
- Assist with delivering food and beverages to members/guests, ensuring prompt service.
- Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
- Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
- Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment.
- Collaborate with team members to ensure a smooth dining experience, providing support as needed.
- Assist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary.
- Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
- Follow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with Club policies.
- Perform additional duties as assigned by management, including supporting special events and large parties.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
- Wear a clean, neat uniform that meets club standards.
Requirements
- High school diploma or equivalent.
- Previous experience in Food and Beverage service.
- Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
- Completion of Invited’s F&B Service Training program.
- Excellent communication skills with the ability to speak clearly and effectively.
- Ability to follow instructions and communicate well with team members.
- Must be able to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
- Able to lift, carry, push, and pull up to 100 lbs. occasionally.
- Effective communication skills, including talking and hearing, with sufficient visual acuity.
Skills
- Food and beverage service
- Communication skills
- Team collaboration
- Problem-solving
Work Type
- Full-time
Education Level
- High school diploma or equivalent
About the Company
- Invited is the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs.
- Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more.
- Invited operates with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees.
Equal Opportunity
- Invited is an Equal Employment Opportunity Employer
