Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The General Manager is responsible for the day-to-day operations of the store, ensuring adherence to company policies, supervising staff, maximizing profits, and maintaining high standards of customer service and store appearance.

Responsibilities

• Maximize store profitability by managing controllable expenses, optimizing revenue streams, and leading a high-performing team.
• Ensure guest and associate satisfaction, exceeding brand standards, and managing store profitability.
• Select, develop, and lead a highly engaged team.
• Cultivate a positive shopping experience for all guests, responding to complaints and soliciting feedback.
• Staff the store appropriately for 24/7 business demands and proactively identify hiring needs.
• Allocate resources, delegate work, and manage time through efficient scheduling and labor hour usage.
• Conduct management training and oversee associate training to ensure proficiency and job safety.
• Create and sustain an inclusive store atmosphere by understanding team diversity and promoting mutual respect.
• Value store associates through celebration and recognition.
• Support associate and store management development through talent management processes.
• Provide overall direction and support for the team, monitoring individual work, providing feedback, coaching, and conducting performance appraisals.
• Ensure store conditions meet or exceed standards for safety, service, and operational efficiency.
• Adhere to work designs and implement improvement actions.
• Manage all safety programs and ensure proper execution and compliance.
• Report and document guest and associate incidents within the appropriate timeframe.
• Ensure compliance with all federal, local laws, and company policies and procedures.
• Lead change initiatives, champion programs, and educate associates on the need for change.
• Meet or exceed key performance metric targets and deliver budgeted merchandise gross profit.
• Maintain awareness of financial performance trends to achieve store profitability.
• Monitor shift cash handling and inventory, assisting with investigations of shortages/overages.
• Manage financial plans for the store by reviewing financial reports and taking appropriate action.
• Analyze income statements and utilize reports to ensure store profitability.
• Manage inventory to maximize sales, control costs, and reduce waste.
• Manage cash management procedures, including bank deposits and change orders.
• Conduct competition surveys.
• Analyze audit results and trends and take appropriate action to address issues.
• Build relationships with community partners.
• Perform other duties as assigned.

Requirements

• Must be available to work flexible hours, including days, nights, weekends, and holidays.
• Must have reliable transportation and a valid driver's license.
• Must be able to perform repetitive physical behaviors including standing, walking, handling, reaching, grasping, pushing buttons, bending, crouching, kneeling, squatting, and stooping.
• Must be able to lift and carry up to 50 lbs.

Skills

• Leadership experience in a fast-paced retail, food service or fuel environment preferred.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and managing expenses.
• Experience coaching and developing team members through proper leadership skills.

Location

• Onsite

Work Type

• Full-time

Experience Level

• Leadership experience preferred

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $62,353.20 - $82,462.11

Benefits

• Competitive salaries
• Opportunities for growth
• Talent Development Team for training
• Medical, Dental, Visions and Life Insurance
• Additional wellness support
• 401k with a match component
• Tuition reimbursement (offered after 6 months of service)

About the Company

• At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other.
• The Global Spirit is how we work to fuel that long term commitment to success.
• As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably.
• We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Equal Opportunity

• Global Partners LP is an equal opportunity employer.
• We foster a company culture where ideas from all people help us grow, move and thrive.
• We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.
• If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.