About the Role
The Industry Solutions Executive (ISE), Connected Care is a senior field-based solutions leader responsible for advancing Topcon Healthcare's connected-care strategy within the corporate optometry market. The ISE serves as the connective tissue between corporate optometry customers and Topcon's commercial organization, translating Topcon's connected-care portfolio into enterprise-ready, end-to-end workflows that create measurable value for providers, patients, health plans, employers, and healthcare systems.
Responsibilities
- Define connected-care solution strategies and value propositions for the corporate optometry segment.
- Collaborate with Product, Marketing, Commercial, Regulatory, and Implementation teams to ensure customer needs are reflected in solution development and go-to-market priorities.
- Shape market-facing solution narratives that help customers understand the value of connected eye care, disease screening, data-driven care delivery, and population health initiatives.
- Identify opportunities to expand the role of eye care within broader healthcare delivery models.
- Serve as a voice of the customer, helping inform product direction, workflow design, and commercial packaging through direct market engagement.
- Lead executive-level discovery and opportunity development for complex enterprise healthcare organizations.
- Engage C-suite executives, medical directors, clinical leaders, and operational stakeholders to align connected-care solutions with business and clinical objectives.
- Develop executive business cases tied to measurable clinical, operational, financial, and population health outcomes.
- Build and maintain trusted executive-level relationships within strategic corporate optometry and vision care organizations.
- Leverage key opinion leader (KOL) relationships and market expertise to support customer engagement and solution adoption.
- Translate customer goals and operational requirements into deployable connected-care solutions that leverage Harmony®, IRIS®, imaging technologies, AI-enabled decision support, analytics, and digital workflows.
- Help customers implement scalable approaches to diabetic retinopathy screening, chronic disease monitoring, care coordination, and preventive health initiatives.
- Support the development of new care pathways and operational models that improve patient outcomes, increase screening capacity, and enhance practice performance.
- Convert successful customer engagements into repeatable commercial playbooks that can be leveraged across the market.
- Partner with Strategic Account Managers and commercial teams on priority corporate optometry pursuits.
- Co-develop account strategies and participate in executive customer meetings, workshops, and solution discussions.
- Create customer-facing assets that support enterprise solution selling.
- Help expand customer conversations from individual products and technologies into broader connected-care platform opportunities.
- Develop repeatable commercial solution plays and customer success stories that can be leveraged broadly across the sales organization.
- Enable field teams through scalable tools, ROI models, executive presentations, business-value frameworks, and strategic guidance that support enterprise-level selling.
- Foster a collaborative co-sell culture across software, instrumentation, and strategic account teams.
- Represent Topcon Healthcare within the corporate optometry, vision care, and connected-healthcare communities.
- Participate in executive briefings, industry conferences, advisory boards, and customer forums.
- Build relationships with key opinion leaders and industry stakeholders.
- Support thought leadership initiatives designed to advance the adoption of connected care and healthcare through the eye.
- Lead planning and execution of Topcon's annual insights conference, bringing together healthcare leaders to discuss innovation, outcomes, and the future of connected eye care.
- Help strengthen Topcon Healthcare's position as a leader in connected eye care, population health, and healthcare through the eye.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- 10+ years of experience in healthcare, health technology, medical devices, healthcare software, digital health, or related industries.
- Proven experience in enterprise commercial, strategic sales, business development, solutions consulting, or market development roles.
- Demonstrated success leading complex, multi-stakeholder enterprise opportunities involving executive decision-makers.
- Experience developing business cases, value propositions, executive presentations, and customer-facing sales tools.
- Strong communication, presentation, facilitation, and relationship-building skills.
- Proven ability to collaborate effectively within a field sales organization and influence outcomes in a matrixed environment.
- Willingness to travel approximately 50%.
Skills
- Connected Care Strategy
- Market Development
- Enterprise Customer Engagement
- Solution Design
- Workflow Transformation
- Sales Partnership
- Commercial Enablement
- Thought Leadership
- Harmony®
- IRIS®
- AI-enabled insights
- Connected-care technologies
- SaaS platforms
- Clinical workflow solutions
- Healthcare data platforms
- Healthcare analytics solutions
- AI-enabled technologies
- Diabetic retinopathy screening programs
- Population health initiatives
- Care coordination models
- Remote care strategies
- Healthcare interoperability
- FDA-regulated software solutions
- Clinical decision support technologies
- Oculomics
- Healthcare analytics
Location
- North America
Work Type
- Field-based
- On-site
- Remote
- Hybrid
Experience Level
- Senior
- 10+ years of experience
Education Level
- Bachelor's degree or equivalent combination of education and experience
Salary/Compensations
- $200,000 to $225,000 Annualized
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability insurance
- Tax saving spending accounts
- 401(k) plan with employer match
- Tuition reimbursement
- Paid company holidays
- Paid personal time off
- Paid sick time
About the Company
- For over 90 years, Topcon’s vision has been to solve societal challenges around the globe.
- In healthcare, we are developing innovations that improve patients’ health and quality of life.
- We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology.
- Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.
- By joining Topcon Healthcare, you become part of a growing, diverse, global team.
- With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day.
- At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges.
- If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.
- At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.
- Learn more about working with us at topconcareers.com
Equal Opportunity
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
