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About the Role
The Events Coordinator plays a key role in supporting planning, coordination, and execution for meetings and events at client sites. This individual acts as a liaison between the client's employees or Events Team, coordinating all logistics, aligning on event expectations, themes, and details, and working with vendors, internal teams, and key stakeholders. We are seeking a passionate, driven, highly organized, strong communicator, and adaptable professional to serve as a key point-of-contact.
Responsibilities
- Oversee event coordination from start to finish, including pre-event, day-of event, during event, and post-event activities.
- Act as the daily point of contact for all employees, hosts, and clients by answering questions and delivering on needs related to meetings or events.
- Support the development and implementation of all standard operating procedures and protocols, aligned with the client’s objectives.
- Ensure event attendee feedback is reported to leadership to ensure operational efficiencies are developed that pertain to the service delivery of a meeting or event.
- Support improvements to processes and procedures in pursuit of excellence for all event hosts and attendees.
- Communicate warmly (both oral and written), clearly, and effectively with all stakeholders.
- Partner with internal partners, such as Janitorial, Facilities Management, AV, Catering, Security, and Reception to ensure all aspects of the meeting or event is addressed.
- Maintain strong knowledge of all rooms, configuration options, AV/ technology, and available amenities; proactively make recommendations based off user needs and meeting requirements.
- Provide “White Glove” service to executives and key stakeholders.
- Ensure prompt and efficient follow up on any issues/ requests.
- Execute on needs for seating arrangements, room set-up, décor, signage, and any other needs required by the event host.
- Abide by the escalation protocols set forth by having all required knowledge of cross functional teams’ responsibilities.
Requirements
- Experience with face-to-face interaction with customers
- Strong attention to detail
- Flexible and able to accommodate irregular and/or extended hours
- Strong verbal and written communication skills
- Ability to work in a fast-paced, high-volume environment
- Foundational computer experience, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to interact with clients and customers at all levels of the organization
- Ability to prioritize and multi-task job duties
- Ability to lift 40 pounds repetitively
- Position might require frequent reaching, bending, standing, and sitting for prolonged periods
Skills
- Event planning
- Corporate events
- Hospitality
- Stage management
- Restaurant/bar operations
- Workplace experience
- High-touch service environments
- End-to-end coordination and execution of events and experiences
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Experience Level
- Minimum of 2 years of related work experience
Education Level
- Minimum of high school diploma or general education degree (GED)
- College degree and/or related experience and training preferred
Salary/Compensations
- $28.41 - $33.42
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance programs
- Disability insurance programs
- Paid time away from work
- Unpaid time away from work
- Competitive pay
About the Company
- Cushman & Wakefield is a global leader in commercial real estate services.
Equal Opportunity
- Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- Discrimination of any type will not be tolerated.
- In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.