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About the Role

The Events Coordinator plays a key role in supporting planning, coordination, and execution for meetings and events at client sites. This individual acts as a liaison between the client's employees or Events Team, coordinating all logistics, aligning on event expectations, themes, and details, and working with vendors, internal teams, and key stakeholders. We are seeking a passionate, driven, highly organized, strong communicator, and adaptable professional to serve as a key point-of-contact.

Responsibilities

Oversee event coordination from start to finish, including pre-event, day-of event, during event, and post-event activities.
Act as the daily point of contact for all employees, hosts, and clients by answering questions and delivering on needs related to meetings or events.
Support the development and implementation of all standard operating procedures and protocols, aligned with the client’s objectives.
Ensure event attendee feedback is reported to leadership to ensure operational efficiencies are developed that pertain to the service delivery of a meeting or event.
Support improvements to processes and procedures in pursuit of excellence for all event hosts and attendees.
Communicate warmly (both oral and written), clearly, and effectively with all stakeholders.
Partner with internal partners, such as Janitorial, Facilities Management, AV, Catering, Security, and Reception to ensure all aspects of the meeting or event is addressed.
Maintain strong knowledge of all rooms, configuration options, AV/ technology, and available amenities; proactively make recommendations based off user needs and meeting requirements.
Provide “White Glove” service to executives and key stakeholders.
Ensure prompt and efficient follow up on any issues/ requests.
Execute on needs for seating arrangements, room set-up, décor, signage, and any other needs required by the event host.
Abide by the escalation protocols set forth by having all required knowledge of cross functional teams’ responsibilities.

Requirements

Experience with face-to-face interaction with customers
Strong attention to detail
Flexible and able to accommodate irregular and/or extended hours
Strong verbal and written communication skills
Ability to work in a fast-paced, high-volume environment
Foundational computer experience, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
Ability to interact with clients and customers at all levels of the organization
Ability to prioritize and multi-task job duties
Ability to lift 40 pounds repetitively
Position might require frequent reaching, bending, standing, and sitting for prolonged periods

Skills

Event planning
Corporate events
Hospitality
Stage management
Restaurant/bar operations
Workplace experience
High-touch service environments
End-to-end coordination and execution of events and experiences
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint

Experience Level

Minimum of 2 years of related work experience

Education Level

Minimum of high school diploma or general education degree (GED)
College degree and/or related experience and training preferred

Salary/Compensations

$28.41 - $33.42

Benefits

Health insurance
Vision insurance
Dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life insurance programs
Disability insurance programs
Paid time away from work
Unpaid time away from work
Competitive pay

About the Company

Cushman & Wakefield is a global leader in commercial real estate services.

Equal Opportunity

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.