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About the Role

Independently leads multi-disciplinary teams through large-scale complex transformational change initiatives or strategically important short-term engagements for senior management that deliver business outcomes. This function serves as independent 3rd party advising and supporting internal stakeholders on transformation delivery and execution.

Responsibilities

• Independently leads multi-disciplinary teams through large-scale complex transformational change initiatives, or strategically important short-term engagements that deliver business outcomes.
• Manages and drives teams in the implementation of numerous governance frameworks aimed at achieving alignment across the bank and its strategy.
• Provides transparency to senior leadership of progress of initiatives.
• Develops and tailors communications content and artifacts used across various levels in the organization on highly complex business initiatives with high attention to detail and quality.
• Ensures follow up on all critical items and drives accountability through documentation.
• Learns and supports understanding of the organization by building credibility with teams, leveraging business acumen and curiosity.
• Proactively leverages and encourages others on use of multiple Transformation Delivery Tools to ensure all action items, risks, decisions, and issues are identified, captured and escalated.
• Builds relationships and participates in engagement management with senior stakeholders and encourages collaboration to support an environment of information sharing to effectively deliver outcomes.
• Develops and relies upon relationships across the organization to break down silos and stay connected to changes going on in the bank.
• Educates team members by leveraging deep institutional and banking knowledge of M&T's people, business processes/workflows, products, and technologies and leverages them to shape strategy and deliver desired outcomes.
• Leads work groups and individuals with diverse views to develop and provide strategic recommendations and encourage innovation.
• Provides execution certainty by setting pace and driving accountability working along side senior leaders to drive decisions.
• Encourages the team to champion new transformation delivery tools and techniques and use them to support innovation, development and facilitate discussion.
• Applies resourcing approaches and conducts prioritization efforts to ensure the best resources are allocated effectively.
• Supports business in defining outcomes and key measures of success for transformation initiatives.
• Encourages a culture of how to challenge status quo by consistently pushing for innovation and improvement and recommends solutions for adoption across the organization.
• Mentors and coaches Enterprise Transformation Delivery team members and others within their team to take ownership of their development.
• Understands and adheres to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
• Designs, implements, maintains and enhances internal controls to mitigate risk on an ongoing basis.
• Identifies risk-related issues needing escalation to management.
• Promotes an environment that supports belonging and reflects the M&T Bank brand.
• Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Completes other related duties as assigned.

Requirements

• Bachelor’s degree and a minimum of 7 years’ work experience, or in lieu of a degree, a combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years’ work experience.
• Strong verbal and written communication skills.
• Detail-oriented.
• Proven intellectual curiosity.
• Proven leadership skills.
• Demonstrated cognitive bandwidth.
• Relevant financial services industry experience preferred.
• Minimum of 5 years’ project, program or portfolio management experience, specifically with large-scale transformation projects.
• Prior experience leading organizational change.
• Bachelor's degree from an accredited college/university; MBA or MS preferred.
• PMP, Agile, SAFe, Certified BA and/or ScrumMaster Certification.
• Prior management consulting or comparable client service experience a plus.

Skills

• Strategy and innovation methodologies for enterprise Transformation Delivery
• Program/Project Management
• Problem statement and Scope Definition
• Process Re-engineering
• Organizational Change Management
• Performance Measurement
• Customer Experience
• Communication skills
• Detail-oriented
• Intellectual curiosity
• Leadership skills
• Cognitive bandwidth
• Financial services industry experience
• Project management
• Program management
• Portfolio management
• Transformation projects
• Organizational change
• MBA
• MS
• PMP
• Agile
• SAFe
• Certified BA
• ScrumMaster Certification
• Management consulting
• Client service experience

Location

• Buffalo, New York, United States of America

Work Type

• Hybrid work model, requiring onsite presence four days per week.

Experience Level

• Minimum of 7 years’ work experience
• Combined minimum of 11 years’ higher education and/or work experience
• Minimum of 5 years’ project, program or portfolio management experience

Education Level

• Bachelor’s degree
• MBA or MS preferred
• PMP, Agile, SAFe, Certified BA and/or ScrumMaster Certification

Salary/Compensations

• $107,500.00 - $179,100.00 Annual (USD)

About the Company

• M&T Bank is committed to fair, competitive, and market-informed pay for our employees.