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About the Role

The Senior Product Analyst, Collateral Management Services, supports the Product Management team by delivering in-depth market research, data-driven insights, and detailed operational analysis. This role analyzes market trends, tracks product performance metrics, and gathers stakeholder feedback to inform product strategy and development. The analyst will collaborate across cross-functional teams to drive efficient product execution, draft core requirement documentation, and support user acceptance activities.

Responsibilities

Conduct thorough market research and competitive analysis to identify trends, opportunities, and threats.
Analyze market data and customer feedback to identify unmet needs and potential product enhancements.
Monitor competitor activities and provide insights into market dynamics.
Gather and analyze product performance metrics, customer usage data, and financial data.
Maintain dashboards and reports to track key performance indicators (KPIs).
Provide data-driven insights and recommendations to support product decisions.
Support the Product Managers in gathering and documenting product and business requirements.
Create and maintain product documentation, including user stories, use cases, and functional specifications.
Support the development and maintenance of product roadmaps.
Assist in gathering and analyzing customer feedback through surveys, interviews, and other methods.
Support the Product Manager in communicating product updates and information to stakeholders.
Assist in resolving product-related issues and inquiries.
Work closely with technology, operations, and other teams to support product development and execution.
Provide analytical support to cross-functional projects.
Assist in the testing and validation of product features.

Requirements

Bachelor’s degree in Business, Finance, Economics, or a related field.
3–5+ years of relevant experience in product analysis, market research, or financial analysis.
Strong proficiency in data analysis tools and techniques (e.g., Advanced Excel, Google Sheets, SQL, and data visualization tools like Power BI or Tableau).
Demonstrated ability to translate raw qualitative and quantitative data into actionable business insights.
Exceptional verbal, written, and presentation skills with an ability to clearly articulate complex concepts to diverse audiences.
Proven track record of working effectively within collaborative, cross-functional team environments.
In-depth knowledge of the financial services industry, with specific experience in post-trade services.
Direct domain experience in collateral management services.
Must be authorized to work in the country where this position is located.

Skills

Data analysis tools and techniques
Advanced Excel
Google Sheets
SQL
Power BI
Tableau
Market research
Financial analysis
Product analysis
Verbal communication
Written communication
Presentation skills
Collaboration
Financial services industry knowledge
Collateral management services experience

Location

Toronto, ON

Work Type

Hybrid (2-3 days in office)

Experience Level

3-5+ years

Education Level

Bachelor’s degree

Salary/Compensations

$90K/year - $120K/year CAD

Benefits

Cloud-first and hybrid workstyle
Generous time-off and leaves

About the Company

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.
United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress.
Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.
Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets!
Experience the movement of the market while grounded in the stability of close to 200 years of success.
Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth.
As well, our employee-led Team Impact spreads social good via our giving strategy.
Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”.
Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Equal Opportunity

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate.
We provide accommodations for applicants and employees who require it.