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About the Role

ARA Diagnostic Imaging, a cornerstone of healthcare in Central Texas since 1954, is at the forefront of medical imaging. Our partnership with Radiology Partners enhances our capabilities in AI technology and integrates us into a national infrastructure. We are dedicated to providing exceptional career opportunities, keeping our team at the cutting edge of technology, and valuing work-life balance and personal well-being.

Responsibilities

Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude.
Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information.
Provides information regarding particular exams and procedures including prep information.
Prepares, processes, and maintains all confidential records on new and existing patients.
Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.

Requirements

High School Diploma or equivalent.
Excellent customer service and interpersonal skills.
Must demonstrate a pleasant, professional demeanor.
Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others.
Must have excellent organizational skills and attention to detail.
Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Skills

Customer service
Interpersonal skills
Communication (verbal and written)
Organizational skills
Attention to detail
Medical reception tasks
Clinic procedures
Medical terminology
Paperwork processing

Location

Central Texas

Work Type

Remote
Flexible Remote Schedules

Education Level

High School Diploma or equivalent

Benefits

Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
Compensation Reviews
Career Growth Opportunities
Generous PTO Plans and Paid Holidays

About the Company

Since its inception in 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a cornerstone of healthcare in Central Texas. With a network of 17 state-of-the-art outpatient imaging centers and collaborations with 24 area hospitals, we’re at the forefront of medical imaging in the region.
Our partnership with Radiology Partners in 2019 has further enhanced our capabilities in AI technology, expanded our scale, and integrated us into a comprehensive national infrastructure.
Radiology Partners is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation.
As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.
Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

Equal Opportunity

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential.
We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall.
We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all.
Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
Radiology Partners participates in E-verify.