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About the Role

Join our team as a Customer Service Representative, assisting customers in person by providing product and service information and guiding them through the customer acquisition process.

Responsibilities

• Handle customer inquiries while walking them through the customer acquisition process, in person
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Requirements

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Leadership ability
• Training experience is a plus but not a requirement

Skills

• Customer service
• Sales
• Communication skills
• Problem-solving

Location

• In-person

Work Type

• Full-time