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About the Role

Manage pharmacy operations, provide consultations, practice to full scope, dispense medication, and maintain the dispensary. This overnight position operates on a 7-day on, 7-day off schedule from 10pm to 8am.

Responsibilities

• Acknowledge all customers approaching the Pharmacy
• Practice within federal/provincial, regulatory/legal requirements
• Ensure all privacy requirements are met, including customer confidentiality and consent management
• Provide counselling on prescriptions, over the counter/behind the counter products
• Practice to full extent of expanded scope with Professional Services, within your capability
• Be clearly identifiable to the public
• Ensure accuracy and appropriateness of all prescriptions dispensed
• Communicate with other health care professionals within the circle of care to provide customer care
• Maintain all records required in accordance with legislation, standards of practice, and policy
• Control access to the dispensary with respect to inventory and patient confidentiality
• Review and maintain Workflow Queues on a daily basis
• Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures
• Review of stock to identify expired inventory
• Oversight of current stock levels and medication orders from wholesaler
• Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
• Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
• Involvement with financial reports as appropriate
• Read and action store communications on in-store web
• File incident reports when any customer or staff medication or privacy incidents occur
• Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
• Complete mandatory training and voluntary continuing education workshops, as needed

Requirements

• Independent thinking and decision making
• Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
• Proven ability to drive and build the business, lead by example and support enterprise programs
• Commitment to providing exceptional customer service
• Superior customer relations skills and a strong sense of professionalism
• Strong problem-solving skills including experience formulating and executing action plans
• Strong personal computing skills and knowledge of Pharmacy systems a definite asset

Skills

• Pharmacy operations management
• Customer consultation
• Medication dispensing
• Inventory management
• Workflow management
• Health & Safety procedures
• Personal computing
• Pharmacy systems

Location

• Community

Work Type

• Overnight
• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• $65.00 - $70.00 per hour

Benefits

• Purchase discount program
• Flexible and varied schedules
• Online learning through Academy

About the Company

• Locally owned and operated store delivering health, beauty and convenience services.
• Associate-Owner model provides local business ownership with national brand support.
• Recognize Canada's diversity as an opportunity to better serve communities.
• Compliance with laws is part of the Code of Conduct.

Equal Opportunity

• Accommodation is available upon request for applicants and colleagues with disabilities.