About the Role
HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. Safety Monitors are the first point of contact for residents, ensuring their safety and creating a welcoming environment. This role requires vigilance, courtesy, and the ability to manage staff effectively.
Responsibilities
- Supervising Safety Monitors on duty to ensure adherence to policies and procedures.
- Assisting in development of training sessions for Safety Monitor Staff.
- Ensuring minimum daily staff coverage.
- Documenting individual staff problems as necessary.
- Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.
Requirements
- New York State Security Guard License required.
- FDNY F-80 required (60 days from date of hire to obtain).
- FDNY F-02 required (30 days from date of hire to obtain).
- High School Diploma or equivalent OR equivalent experience and skills.
- Demonstrated knowledge, experience or capacity to work with homeless families/individuals and/or disadvantaged populations.
- Demonstrated ability to supervise staff.
- Strong interpersonal skills.
- Ability to provide night and weekend coverage as needed.
- Computer literacy with Microsoft applications.
- Good writing skills preferred.
Skills
- Supervision
- Training development
- Staff coverage management
- Documentation
- Report preparation
- Interpersonal skills
- Night and weekend coverage
- Computer literacy
- Microsoft applications
- Writing skills
Location
- 2524 Creston Ave, Bronx, NY 10468
Work Type
- Full-time
Experience Level
- Supervisor experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
Benefits
- Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
- Generous Paid Time Off!
- 401(k) with Company contribution
About the Company
- HELP USA is one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
- With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, HELP USA has helped over 500,000 people facing homelessness and poverty to build better lives.
Equal Opportunity
- EOE. A Drug-Free Workplace.
