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About the Role

The Technologist Assistant will provide support to Technologists, ensuring an on-time schedule and orderly operation of the diagnostic imaging scanning area.

Responsibilities

• Demonstrate company values in daily activities.
• Greet and escort patients to the changing room, explaining the procedure.
• Provide pre-exam screening and instructions.
• Assist patients on and off the table as requested by the technologist.
• Support technologists during scans and contrast administration.
• Manage post-scan patient hand-off.
• Ensure an efficient, friendly, and smooth patient experience.
• Ensure smooth patient throughput across all modalities.
• Monitor center modality schedules.
• Adjust patient schedules as necessary and inform technologists of changes.
• Prepare room setup between patients, including coil management and sheet changes.
• Assist technologists in staying on schedule by preparing the next patient.
• Provide front-end coverage as needed.
• Attend trainings to stay updated on best practices and certifications.
• Complete other assigned tasks and projects.

Requirements

• Knowledge of and adherence to company policies and protocols.
• Knowledge of and adherence to HIPAA and safety guidelines.
• Knowledge of cross-sectional anatomy.
• Knowledge of and adherence to ALARA principles.
• Knowledge of basic computer skills.
• Skill in organizing and prioritizing work and following assignments through to completion.
• Skill in written and verbal communication.
• Ability to work independently and in a team environment.
• Ability to work in a fast-paced environment and meet established deadlines.
• Ability to be flexible and adaptable to constant change.
• Ability to effectively handle details with accuracy.
• Ability to manage schedule to ensure work is completed.
• Ability to deliver high-quality customer service.
• Ability to resolve service recovery issues and escalate when necessary.
• Ability to convey complex subject matter clearly and engagingly.
• Ability to remain calm in difficult situations.
• Heavy lifting: up to 100 lbs. maximum with frequent lifting and/or carrying objects weighing up to 50 lbs.
• Must be able to stand, stoop, lift, and walk without restrictions.
• Requires computer-related activities for extended periods.
• Requires the ability to see, hear, speak, write, and key.

Skills

• Basic computer skills
• Organizing and prioritizing work
• Written communication
• Verbal communication
• Customer service
• Service recovery
• Conflict resolution
• Interpersonal skills

Location

• WNY

Work Type

• Full-time
• Onsite

Experience Level

• 12 months previous experience in diagnostic radiology or other imaging modality preferred
• Previous patient care/medical care role preferred

Education Level

• High School Diploma or equivalent required
• Radiology Technology student preferred
• Knowledge of medical terminology

Salary/Compensations

• Competitive hourly rate
• Annual bonus opportunity for all
• Annual reviews for merit increases

Benefits

• Medical/Dental/Vision benefits the 1st of the month following your start date
• 401K with Profit Sharing beginning day 1 of employment
• Vacation and PTO days on an accrual basis beginning on your start date
• 6 paid holidays
• 4 hours of paid community service or volunteer hours a year
• Work Life Balance-NO On-call or Over Nights
• Beautiful spa-like work environment
• Opportunity to learn and grow your career within Windsong
• Stable organization with a great reputation in WNY

About the Company

• A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.
• Stable organization with a great reputation in WNY

Equal Opportunity

• Windsong Radiology is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on legally protected classes including but not limited to race, color, citizenship status, national origin, ancestry, gender, or expression whether or not such gender identity or expression differs from the employee’s physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation, or any other factor and/or status protected by law. The policy applies to all areas of employment, including recruitment, hiring, training and career development, promotion, advancement, transfer, termination, layoff, compensation benefits, retirement, social and recreational programs and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Some benefits listed are dependent on employment status (ex. Full-Time, Part-Time) and/or number of hours worked.