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About the Role

To effectively deploy and manage operations resources, drive oversight, ensure compliance with regulatory services, and oversee operational performance to achieve organizational mission and goals.

Responsibilities

• Oversee operations processes including blood donor screening, collections, clinical services, components preparation, donor testing, reference laboratory, inventory management, distribution, and supply chain.
• Participate in developing and implementing the organization’s strategic plan.
• Provide leadership in establishing and accomplishing operational goals and objectives.
• Develop business plans and monitor execution in conjunction with Executives and VPs.
• Oversee operational planning, budgeting, and compliance for meeting budgets, goals, and objectives.
• Prepare and present operational reports and metrics as directed by the CEO.
• Provide leadership and direction for reporting staff in evaluating, coaching, and counseling employees.
• Ensure timely and effective training, feedback, and constructive guidance to improve employee job performance.
• Ensure the highest levels of service and professionalism are exhibited throughout the organization.
• Ensure exceptional customer service is provided both internally and externally.
• Maintain operational compliance with applicable industry standards, local, state, and federal laws and regulations.
• Function as a subject matter expert in matters relating to the FDA, AABB, FACT, and other applicable regulatory authorities.
• Promote compliance with all operational and corporate policies and procedures through leadership and example.
• Represent the company and actively participate in the Association for the Advancement of Blood & Biotherapies (AABB), America’s Blood Center (ABC), and other relevant professional organizations or groups.
• Meet and exceed expectations of the AMO CommYOUnity! employee program standards.
• Perform other duties as assigned.

Requirements

• Minimum of 7-10 years of leadership management and/or supervisory experience in a blood center required.
• Excellent communication skills both verbally and written as well as presentation skills.
• Must be team oriented with the ability to lead by example.
• Must have the ability to handle difficult situations and deal with sensitive and highly confidential information.
• Must have strong computer skills and knowledge.
• Must exhibit professional conduct and demeanor at all times.
• Requires strong interpersonal, organizational experience, and demonstrated success in project and time management.
• Excellent organizational skills.
• High level of attention to detail.
• Able to meet assigned timeline tasks as required.
• Ability to make sound decisions.
• Ability to draw reasonable conclusions.
• Must be able to handle multiple priorities and prioritize effectively.
• Must be able to work in an environment with bio-hazardous material.
• Must be able to maintain confidentiality.
• Must be able and willing to halt production as determined by MD, CEO, and CQO if necessary.
• Must be able to work a flexible schedule including nights, weekends and overtime as needed.
• Must be at least 21 years of age.
• Must possess a valid Texas driver’s license.
• Must possess proof of insurance.
• Must possess an acceptable driving record.
• Background and drug screen required.

Skills

• Leadership management
• Supervisory experience
• Communication skills
• Presentation skills
• Team oriented
• Computer skills
• Interpersonal skills
• Organizational skills
• Project management
• Time management

Location

• Texas

Work Type

• Full-time

Experience Level

• 7-10 years leadership management and/or supervisory experience

Education Level

• High school diploma or equivalent
• College degree with RN, MT (ASCP), SBB, or related field preferred
• Relevant experience in a highly regulated environment may substitute for formal education

Equal Opportunity

• Veterans and Disabled individuals encouraged to apply.