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About the Role

Responsible for supporting the Manager and Supervisor in overall effective Dining Service, including selecting, training, and supervising Dining Associate personnel. This role involves operating within the departmental budget and executing front-of-house management knowledge within St. John's Home's neighborhood-based model of hospitality.

Responsibilities

• Maintain all records of orientation, training and seminars attended by department staff.
• Responsible for understanding and implementation of all front of house food service budgets.
• Communicate all facility policy and procedure and their changes to department staff.
• Ensures functioning of dining equipment in the building, connectivity with vendors and process that ensure safe and sanitary operating.
• Actively participate, oversee and ensure production supports Dining associates and organizational needs.
• Ensure staffing at all times in accordance with budgets and staffing plan.
• Oversee and ensure direction of all Dining Service staff before, during and after breakfast, lunch and dinner service.
• Ensure cleanliness and organization of the kitchen and cafeteria.
• Oversees receiving and storage of adequate amounts of front of house delivered foods and supplies using standardized HACCP/Serve-Safe methods.

Requirements

• Ability to interact with elders and care for their needs.
• Willingness to embrace and exemplify St. John’s Brand Characteristics.
• Serv-Safe certification required within 1st 12 mos. from date of hire.
• Able to lift, bend and stand most of the day.
• Walking, lifting, carrying, pulling, pushing, bending and reaching to accomplish tasks.
• Ability to lifting up to 50 lbs.
• Possible exposure to wet, slippery surfaces.

Skills

• Front of house management knowledge
• Interpersonal skills
• Leadership skills
• Coaching and development
• Planning/Organization
• Productivity
• Quality
• Reliability
• Demeanor (attitude)

Experience Level

• Minimum 1 years of experience in restaurant Services or comparable food service management
• Minimum 2 years of experience in hotel or service management
• Minimum of 2-5 years in a Supervisory role

About the Company

• St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.