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About the Role

This role focuses on supporting assigned accounts, identifying new sales opportunities, and developing positive customer relationships to achieve sales targets and revenue goals. You will facilitate cross-sell opportunities, prospect new accounts, and participate in sales calls, while gaining in-depth knowledge of the company's products, customers, and the sales landscape.

Responsibilities

• Act as a primary point of contact for customers, addressing inquiries and concerns promptly.
• Proactively provide information about accounts, products, services, pricing, and shipping.
• Collaborate with internal groups to resolve customer issues and ensure satisfaction.
• Maintain accurate records of customer interactions, sales activities, and pipelines.
• Utilize systems for order processing, sales, inventory management, logistics, and planning.
• Analyze customer accounts to identify growth opportunities and areas for improvement.
• Present and promote products or services to existing customers effectively.
• Assist in preparing and delivering sales presentations, product demonstrations, and proposals.
• Educate clients on product/service benefits and features.
• Initiate and close sales calls with customers under guidance.
• Generate and interpret sales performance and account status reports.
• Participate in meetings with sales, marketing, and product development teams.
• Stay informed about market trends, industry developments, and customer needs.
• May be accountable for assigned volume, profit, and administrative targets.

Requirements

• Undergraduate degree in business, sales, marketing, or related curriculum (or equivalent combination of experience and education).
• 2+ years of experience dealing directly with K-12 schools and institutions required.
• Certification and/or License may be required during course of employment.

Skills

• Knowledge of sales techniques
• Proficiency with Microsoft Office Suite and company computer systems
• Ability to establish and maintain positive relationships with internal and external customers
• Excellent customer service skills
• Clear and effective verbal and written communication
• Strong organizational skills for time, energy, and resource management
• Ability to work well under pressure and adapt to changing needs
• Problem-solving abilities
• Ability to deliver on commitments and deadlines
• Ability to work independently and as part of a team
• Proficiency in reading, writing, and speaking English

Experience Level

• 2+ years of experience

Education Level

• Undergraduate degree in business, sales, marketing, or related curriculum

Equal Opportunity

• An Equal Opportunity Employer including Disabled/Veterans