Resident Support Officer at Broome County YMCA | City of Binghamton, US | Rezi

Resident Support Officer at Broome County YMCA

Resident Support Officer

Broome County YMCA · City of Binghamton, US

Today

Resident Support Officer

Broome County YMCA · City of Binghamton, US

2 hours ago
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About the Role

The YMCA of Broome County seeks a dedicated Resident Support Officer to ensure the safety, security, and well-being of residents in a clean, sober, and respectful community environment. This role offers training and certification opportunities in security, crisis prevention, and Narcan administration.

Responsibilities

  • Ensure the safety, security, and well-being of residents, visitors, YMCA personnel, the building, and premises.
  • Conduct regular patrols and respond to incidents.
  • Maintain a visible presence to ensure adherence to YMCA rules and building standards.
  • Write detailed incident reports.
  • Maintain accurate documentation and records for daily program operations.
  • Handle sensitive information confidentially and professionally.
  • Foster an environment that supports clean and sober living.
  • Mediate conflicts between residents using de-escalation techniques.

Requirements

  • Dedication to helping others.
  • High School Diploma or equivalent.
  • Must be at least 18 years of age.
  • Excellent communication skills.
  • General knowledge in Microsoft Office.
  • Experience working with individuals with mental and physical health diagnoses or substance abuse preferred.

Work Type

  • Full-time

Education Level

  • High School Diploma or equivalent

Salary/Compensations

  • $18.00 per hour

Benefits

  • Free YMCA membership
  • Paid sick time
  • My Better Benefits Employee Assistance Program
  • Employee Assistance Program

About the Company

  • The YMCA of Broome County provides a safe and supportive environment where people are given the opportunity to grow, heal and move forward.