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About the Role

Cozzini Bros. is seeking an experienced Area Manager to oversee all aspects of operations in the appointed area, including route delivery, new business generation, and administration. This role offers opportunities for skill development and involvement in company growth initiatives.

Responsibilities

• Recruit and hire high-quality personnel.
• Provide employees with adequate training and clear job requirements.
• Coach, motivate, and evaluate all personnel regularly.
• Periodically ride routes with drivers to evaluate performance and provide coaching.
• Periodically make calls with new business personnel to evaluate performance and provide coaching.
• Set and maintain proper grooming and appearance standards for all employees.
• Maintain records of employee attendance and schedule vacations to ensure continuous operation.
• Ensure all employees work in compliance with Company policies and procedures.
• Establish and maintain customer goodwill through high-quality products and 100% deliveries.
• Handle service problems expediently, focusing on root cause elimination.
• Address customer service cancellation requests to retain business or identify systemic issues.
• Maintain an efficient route structure with periodic reviews for optimization.
• Oversee inventory exchanges with the sharpening center.
• Oversee the proper appearance, maintenance, and care of all Company vehicles.
• Ensure drivers adhere to safety procedures.
• Oversee the upkeep, maintenance, and regular cleaning of the facility.
• Oversee the timely, efficient, and cost-effective interface with the sharpening center.
• Maintain an adequate and accurate inventory of rental and sales equipment.
• Interface with headquarters personnel for proactive and cost-effective replenishment.
• Provide route relief for vacationing or absent drivers.
• Achieve assigned area sales goals.
• Develop and implement plans to achieve sales goals and monitor performance.
• Sell additional business in existing accounts.
• Develop a system to generate and process sales leads.
• Oversee the implementation of price increases.
• Monitor competitive activity and inform the Regional General Manager.
• Debrief with drivers and ensure Company check-out procedures are followed.
• Oversee adherence to cash collection and deposit procedures.
• Ensure route and new business paperwork is completed accurately and timely.
• Ensure all accidents and injuries are reported promptly.
• Assist with accounts receivable collection.
• Oversee operational expenses for fiscal prudence.
• Assist with overall Company improvement activities.

Requirements

• Have a valid driver's license.
• Pass a pre-employment drug and background test.
• Meet pre-employment and periodic MVR requirements.
• Ability to lift up to 50 lbs. repetitively, reach, twist, turn, bend, climb, and pull.
• Overnight travel is required.

Skills

• Strong oral, written, and listening communication skills.
• Commitment to communicate actively with subordinates, peers, and headquarters personnel.
• Ability to develop the skills and competencies of subordinates through training, development, and motivational activities.
• Demonstrated leadership qualities.
• Managerial skills to lead a team, hire, fire, and manage daily operations.
• Demonstrated executive skills, high integrity, and honesty.
• Ability to develop an atmosphere of mutual respect and trust.
• Ability to meet commitments and operate in compliance with Company policies.
• Strong sense of customer service and customer satisfaction.
• Ability to make decisions based on logical assumptions and good judgment.
• Ability to maintain stability of performance in challenging situations.
• Demonstrated strong work ethic.
• Willingness to work long hours when necessary.
• High work standards.

Location

• Raleigh, NC region

Work Type

• Full-time

Experience Level

• Experienced

Salary/Compensations

• In 2026, Area Managers will be bonused on a combination of quarterly metrics (50% of total bonus) and annual Cozzini EBITDA performance (50%).

Benefits

• Company vehicle provided for work use.
• Gas, service/maintenance, and insurance for company vehicle paid by the company.

About the Company

• Cozzini Bros. is a 100-year-old company and America’s largest commercial knife rental and knife sharpening service.
• Serves over 100,000 customers, including large restaurant and grocery chains.
• Believes in developing its workforce.