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About the Role
Mister Safety Shoes is seeking a Full-Time Retail Sales Consultant for their London - Wonderland Rd store. This role involves a consultative approach to customer interactions, understanding workplace safety requirements, and providing solutions to meet customer needs.
Responsibilities
- Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
- Achieve assigned sales targets by effectively following sales and service standards.
- Provide accurate and detailed information about products, features, and services.
- Process transactions accurately and efficiently using the POS system.
- Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
- Participate in the setup and maintenance of visually appealing product displays and store layouts.
- Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.
Requirements
- Ability to work between 35-40 hours a week, including weekday shifts up to 8:30pm, and weekend shifts up to 6:30pm.
- Ability to carry objects weighing up to 50 pounds with assistance.
- Capability to climb ladders safely to access elevated areas when required for job tasks.
- Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
Skills
- Strong interpersonal and communication skills to build rapport with diverse customers and team members.
- Strong attention to detail is essential to ensure accuracy in sales processing.
- Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
- Sales experience is an asset.
- Retail experience is an asset.
- Customer service experience is an asset.
Location
- London - Wonderland Rd S. & Bradley Ave
Work Type
- Full-Time
Experience Level
- Entry Level
Education Level
- High school diploma or equivalent is preferable.
Salary/Compensations
- $17.95/hr plus sales & productivity bonuses
Benefits
- Health Benefits
- Employee Assistance Program
- Schedule posted two weeks in advance
- Closed on all statutory holidays – including Boxing Day!
About the Company
- Mister Safety Shoes is a proudly Canadian owned and operated company specializing in safety footwear and clothing, founded in 1972.
- The company is continuously growing its presence across Canada through retail store locations and ‘shoemobiles’.
- Values include caring, respect, and exceptional service.
- Named a Great Place to Work® for 4 years in a row.
- Recognized as a 2024 Best Workplaces™ in Canada, a 2024 Best Workplaces™ in Retail & Hospitality.
- Ranked #86 in Best Workplaces™ in Canada for companies with under 1000 people.
Equal Opportunity
- We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates.
- Accommodation requirements may be included with submission.
- AI tools are utilized during the selection and assessment process, with human hiring team review.