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About the Role

Mister Safety Shoes is seeking a Full-Time Retail Sales Consultant for their London - Wonderland Rd store. This role involves a consultative approach to customer interactions, understanding workplace safety requirements, and providing solutions to meet customer needs.

Responsibilities

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
• Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Requirements

• Ability to work between 35-40 hours a week, including weekday shifts up to 8:30pm, and weekend shifts up to 6:30pm.
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.

Skills

• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Sales experience is an asset.
• Retail experience is an asset.
• Customer service experience is an asset.

Location

• London - Wonderland Rd S. & Bradley Ave

Work Type

• Full-Time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalent is preferable.

Salary/Compensations

• $17.95/hr plus sales & productivity bonuses

Benefits

• Health Benefits
• Employee Assistance Program
• Schedule posted two weeks in advance
• Closed on all statutory holidays – including Boxing Day!

About the Company

• Mister Safety Shoes is a proudly Canadian owned and operated company specializing in safety footwear and clothing, founded in 1972.
• The company is continuously growing its presence across Canada through retail store locations and ‘shoemobiles’.
• Values include caring, respect, and exceptional service.
• Named a Great Place to Work® for 4 years in a row.
• Recognized as a 2024 Best Workplaces™ in Canada, a 2024 Best Workplaces™ in Retail & Hospitality.
• Ranked #86 in Best Workplaces™ in Canada for companies with under 1000 people.

Equal Opportunity

• We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates.
• Accommodation requirements may be included with submission.
• AI tools are utilized during the selection and assessment process, with human hiring team review.