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About the Role

The position supervises a unit of caseworkers and clerical staff responsible for providing child protective services. The role involves daily assessment and decision-making of child safety issues and permanency, managing staff to ensure timely services, and ensuring children and families have current service plans and regular visits.

Responsibilities

• Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
• Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.
• Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.
• Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.
• Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.
• Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases.
• Performs other duties as assigned and required to maintain unit operations.
• Attends work regularly in accordance with agency leave policy.

Requirements

• Conservatorship knowledge and experience required.
• Knowledge of child development.
• Knowledge of family dynamics.
• Ability to operate a personal computer.
• Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm.
• Ability to be on call on a rotating basis and work irregular hours.
• Ability to work in an emotion-filled environment.
• Applicants selected for hire must pass a background check and if applicable a driver’s record check.
• State of Texas employees are required to maintain the security and integrity of critical infrastructure.
• Staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content.
• You must bring your I-9 documentation with you on your first day of work.
• Employees must provide documentation to DFPS to show their identity and authorization to work in the US.

Skills

• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in problem solving techniques.

Location

• AUSTIN

Work Type

• Full time
• Not Eligible for Telework

Experience Level

• 3 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency
• 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience
• 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience
• Currently employed as a Child Protective Services Supervisor I in Family and Protective Services
• Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification
• Currently employed as a Child Protective Services Supervisor II in Family and Protective Services
• Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services
• Previously employed as a Child Protective Services Supervisor II

Education Level

• A bachelor’s degree from an accredited college or university
• 60 accredited college credit hours
• 90 accredited college credit hours
• Completion of Phase I Child Protective Services Specialist Certification
• Completion of the Child Protective Services Supervisor Certification

Salary/Compensations

• $4,801.16 - $7,761.50 Monthly

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave
• Optional dental, vision, and life insurance
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment
• Public Service Loan Forgiveness may be available

About the Company

• The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

Equal Opportunity

• In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.