About the Role
Assist room attendants in a timely manner, providing old-world hospitality with charm and efficient service to create a memorable guest experience.
Responsibilities
- Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas.
- Respond promptly to requests from guests and other departments.
- Clean and maintain the appearance of the hotel, including external areas.
- Perform deep cleaning of assigned areas, including shampooing rooms and public areas, washing windows, cleaning hotel light fixtures, and guest elevators.
- Clean and maintain the back-of-house areas.
- Deliver items to guest rooms upon request from the Front Desk.
- Check and replenish supplies and cleaning tools.
- Report maintenance problems to the appropriate person.
Requirements
- Must be able to communicate effectively with all levels of Team Members, guests, and outside contacts.
- Must be able to work effectively in a fast-paced environment.
- Must be able to move around all work areas effectively and efficiently.
- Must be able to work long hours, including nights, weekends, and holidays.
- Must be able to stand, sit, or walk for an extended period or for an entire work shift.
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stopping.
- Attend required training sessions.
- Obtain required licenses.
- Perform duties in compliance with local laws and regulations.
- Ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Knowledge of ordinances, regulations, laws, policies, and procedures relating to the department.
- Adhere to Internal Control Procedures and Policies.
- Report illegal activity to Security or the appropriate levels of Management.
Skills
- Effective communication
- Ability to work in a fast-paced environment
- Ability to move around work areas efficiently
- Ability to work long hours, nights, weekends, and holidays
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects up to 50 pounds
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stopping
Location
- Finger Lakes region
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- $24.39-$27.10/hour
About the Company
- del Lago Resort & Casino offers positions in gaming, hotel, retail, and restaurants.
- Previous casino-industry experience is not required; training is provided.
- Features a luxurious 205-room hotel, gaming tables, slots, and spa treatments.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
