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About the Role

Broadridge is seeking an Implementation Project Manager to lead client onboarding, implementation, and enhancement initiatives. This role involves managing project timelines, risks, resources, dependencies, and stakeholder communications throughout the project lifecycle, acting as the primary project lead and client-facing representative.

Responsibilities

• Lead onboarding, implementation, and enhancement projects from planning through production deployment and stabilization.
• Develop and maintain project plans, timelines, milestones, risks, dependencies, and action items.
• Serve as the primary point of coordination for project communications across internal and external stakeholders.
• Facilitate project meetings, status reviews, stakeholder discussions, and executive updates.
• Coordinate activities across Product, Engineering, Operations, QA, Client Services, Solutions, and client teams to ensure alignment and successful delivery.
• Proactively identify project risks, issues, dependencies, and resource constraints while driving resolution through collaboration and escalation when necessary.
• Work within Agile delivery environments to support implementation planning, Jira/Confluence tracking, sprint coordination, and delivery readiness activities.
• Support successful client outcomes through professional communication, stakeholder engagement, and effective project governance.
• Ensure solutions are successfully transitioned into sustainable business-as-usual operational support models.

Requirements

• 5+ years of Project Management, Implementation Management, Program Coordination, or related experience.
• Experience leading client-facing software implementation, onboarding, SaaS deployment, or enterprise technology projects.
• Strong project planning, scheduling, organizational, and stakeholder management skills.
• Experience managing multiple concurrent projects and competing priorities.
• Familiarity with Agile methodologies, software development environments, Jira, Confluence, and related collaboration tools.
• Excellent communication, facilitation, presentation, and relationship-building skills.
• Ability to influence and coordinate work across multiple teams without direct authority.
• Demonstrated ability to identify risks, resolve issues, and maintain project momentum in dynamic environments.
• Financial services, regulatory communications, enterprise software, or technology implementation experience preferred.

Skills

• Project Management
• Implementation Management
• Program Coordination
• Client-facing software implementation
• Onboarding
• SaaS deployment
• Enterprise technology projects
• Project planning
• Scheduling
• Organizational skills
• Stakeholder management
• Agile methodologies
• Jira
• Confluence
• Communication skills
• Facilitation skills
• Presentation skills
• Relationship-building skills
• Risk identification
• Issue resolution

Experience Level

• 5+ years

Salary/Compensations

• $110,000 - $130,000 USD

Benefits

• Comprehensive benefit offerings available at www.broadridgebenefits.com
• Bonus Eligible

About the Company

• At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
• We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work.
• We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Equal Opportunity

• As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
• US applicants: Click here to view the EEOC "Know Your Rights" poster.
• Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
• If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.