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About the Role

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it. The Senior Facilities Manager has the overall responsibility for overseeing the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the goals and objectives of the client.

Responsibilities

Oversee day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance.
Manage service contracts cost effectively, including performance and financial review, conducting RFPs, and assuring payments and invoicing match contract pricing.
Lead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities.
Ensure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants.
Ensure facility management staff implements ongoing contract review programs to constantly assess client, tenant and occupant needs.
Prepare and deliver consolidated reporting and reviews of all budgets, financial reports, contracts, expenditures and purchase orders related to the facility(s) or complex.
Develop, prepare and explain the annual facility budget, quarterly forecasts, and business plans.
Assist in development of capital budgets for the property, including contributions towards a five-year plan of maintenance, facility improvement and cost reduction initiatives.
Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements.
Approve all positions and direct the hiring, training and motivational activities of the facility management staff.
Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts.
Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools.
Ensure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as required.

Requirements

Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager.
Experience in leasing, construction, engineering and all facets of property operation and building management.
Experience with human resource and performance management processes.
Experience with critical system environments preferred.
CMMS/Work Order Management experience preferred.

Skills

Communication Proficiency (oral and written)
Technical Proficiency
Problem Solving/Analysis
Customer Focus
Financial Management
Leadership
Relationship Management
Team Orientation
Vendor Management
Multi-Tasking

Experience Level

Senior

Education Level

Bachelors degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration

Salary/Compensations

$153,000.00 - $180,000.00

Benefits

Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Competitive pay

About the Company

Cushman & Wakefield is a global leader in commercial real estate services.

Equal Opportunity

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com.