About the Role
The Executive Assistant will provide high-level, proactive support to the President, Connected Commerce and President, HLTH. This role acts as a trusted partner, protecting the Presidents’ time, anticipating needs, and enabling leaders to operate effectively across complex global businesses. The position requires exceptional judgment and discretion to balance the priorities of two senior executives and maintain alignment across leadership teams. Additionally, the role provides light-touch office support to help maintain a well-run US office.
Responsibilities
- Manage complex and frequently changing calendars for both Presidents, balancing competing priorities, global time zones, and business-critical commitments.
- Act as a proactive gatekeeper and point of contact, using sound judgment to prioritize requests, resolve conflicts, and ensure the Presidents’ time is focused on the highest-value activities.
- Anticipate upcoming priorities, deadlines, risks, and information needs, ensuring both Presidents are appropriately prepared.
- Coordinate internal and external meetings, including agendas, briefing materials, pre-reads, room or virtual arrangements, and appropriate follow-up.
- Track decisions, actions, and deadlines arising from leadership meetings, following up with owners to maintain momentum and accountability.
- Arrange complex domestic and international travel, including flights, accommodation, ground transportation, visas, and detailed itineraries with contingency planning.
- Prepare and process expenses, invoices, and purchase orders accurately and on time, in line with company policies.
- Build strong working relationships with leadership teams, employees, customers, partners, and other senior external stakeholders.
- Coordinate across the Connected Commerce and HLTH leadership teams, identifying dependencies, sharing relevant information, and helping both Presidents remain aligned on key priorities.
- Handle sensitive business, commercial, and people-related information with the highest level of confidentiality and discretion.
- Support the planning and delivery of leadership meetings, town halls, team offsites, dinners, company events, and other key business moments.
- Lead or coordinate ad hoc projects and research on behalf of the Presidents, gathering input and driving activity through to completion.
- Collaborate with other Executive Assistants and provide appropriate cover to ensure consistent support across the senior leadership team.
- Provide limited office support alongside the Office Manager, including coordinating visitors and meeting rooms, helping with office events and onboarding, and escalating facilities or workplace issues.
Requirements
- Significant experience supporting C-suite or President-level executives, ideally supporting more than one senior leader.
- Proven ability to manage complex calendars, shifting priorities, and high volumes of confidential information in a fast-paced environment.
- Strong experience organizing complex domestic and international travel, including detailed itineraries and visa requirements.
- Advanced proficiency in Microsoft 365, including Outlook, PowerPoint, Word, Excel, and Teams; and confidence learning new systems.
- Excellent written and verbal communication skills, with the ability to produce polished, accurate materials for senior audiences.
- Strong meeting, event, and project coordination skills, with consistent follow-through on actions and deadlines.
- Experience supporting an office or workplace environment is helpful.
- Exercises excellent judgment and handles confidential matters with complete discretion.
- Highly proactive and anticipates needs, risks, and next steps.
- Confidently manages senior relationships and communicates professionally with stakeholders at every level.
- Highly organized, calm under pressure, and able to prioritize competing demands without losing attention of detail.
- Practical, solutions-focused approach and comfortable working through ambiguity and rapid change.
- Resilient, flexible, and willing to take ownership of tasks both large and small.
- Works autonomously while keeping both Presidents appropriately informed.
- Builds trust quickly and works collaboratively across different teams, brands, and locations.
- Maintains clear boundaries and expectations while providing responsive, high-quality support.
- Available to work from the New York office in line with business and executive needs, with flexibility around key meetings, events, and travel.
Skills
- Microsoft 365 (Outlook, PowerPoint, Word, Excel, Teams)
- Calendar Management
- Travel Coordination
- Meeting Coordination
- Event Coordination
- Project Coordination
- Confidentiality
- Discretion
- Proactiveness
- Judgment
- Communication (Written and Verbal)
- Relationship Management
- Organization
- Prioritization
- Problem-Solving
- Adaptability
- Autonomy
- Collaboration
Location
- New York
Work Type
- Hybrid
- Full-time
- Permanent
Experience Level
- Senior Executive Support
Salary/Compensations
- 110,000 - 120,000 USD
Benefits
- Competitive base salary and performance bonus
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Flexible hybrid working model
- Generous paid time off
- Paid volunteer day
- Learning and development opportunities
- Career progression across Hyve's global portfolio
- Employee Assistance Program
- Collaborative, entrepreneurial, and high-performing culture
