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About the Role

Facilitate positive guest experiences with the in-room honor bar, maintaining its cleanliness and appearance. This role involves inventory management, sales recording, and ensuring product availability.

Responsibilities

• Inventory honor bar, in-room accessories, and promotional materials, replacing items as needed.
• Maintain the cleanliness and appearance of each honor bar.
• Utilize software and handheld devices to record sales and take inventory.
• Monitor product availability, expiration dates, and inventory levels to prevent stock-outs.
• Prepare and manage a restocking cart for floor inventory.
• Respond to guest requests.
• Communicate honor bar operational issues to hotel management.
• Follow all company and safety/security policies and procedures.
• Report accidents, injuries, and unsafe work conditions.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships.
• Support team to reach common goals.
• Speak with others using clear and professional language.
• Read and visually verify information in various formats.
• Stand, sit, or walk for an extended period or entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces, and up/down stairs.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific licenses or certifications required.

Skills

• Inventory management
• Sales recording
• Customer service
• Communication skills
• Attention to detail
• Teamwork
• Problem-solving

Experience Level

• Entry Level

Education Level

• High school diploma or G.E.D. equivalent

About the Company

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• W Hotels’ mission is to Ignite Curiosity, Expand Worlds.
• We are a place to experience life.
• We’re here to open doors and open minds.
• We are constantly inspired by new faces and new experiences.
• A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.
• Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life.
• If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.
• In joining W Hotels, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.