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About the Role

The Revenue Department Supervisor oversees billing, contract management, and revenue cycle operations to ensure accurate reimbursement and compliance with funding requirements. This role supervises billing staff, monitors financial performance, and collaborates with program, clinical, and finance teams to support compliant, efficient revenue operations.

Responsibilities

• Monitor contract milestones, reconcile government grant payments, and ensure invoicing strictly aligns with local, state, and federal funding guidelines.
• Manage the full revenue lifecycle, from initial charge capture and claim submission to payment posting and collections.
• Investigate and resolve denied claims or payment discrepancies. Track root causes to minimize future revenue leakage.
• Lead, train, and mentor the billing and contract teams. Set productivity standards, conduct performance reviews, and foster a collaborative team environment.
• Track Key Performance Indicators (KPIs) such as Accounts Receivable (A/R) aging and denial rates. Provide regular financial reporting to finance leadership.
• Work closely with program directors and clinical teams, as well as outside agencies, OCFS, OPWDD, ACS to ensure client service documentation supports required billing criteria as well as maintain rate tables throughout entities and sharing a comprehensive understanding of coding regulations, IE: AAPC and MCTAC.

Requirements

• Bachelor's degree in business administration, Healthcare Administration, Finance, or related field.
• 3–5 years of progressive experience in medical VFCA/contract billing ACS accounts receivable, and revenue cycle management, ideally within a not-for-profit or social service setting.
• Proven ability to lead and develop a team of billing specialists and Accountants.
• Experience with Electronic Health Records (EHR) systems, accounting software, and advanced Microsoft Excel skills, MyEvole, RevConnect, Connections and BICS (ACS Payment Software).
• Deep understanding of healthcare and social service payer requirements, SSA/SSI, 29I Core VFCA (e.g., Medicaid, Medicare, managed care).

Skills

• Medical VFCA/contract billing
• ACS accounts receivable
• Revenue cycle management
• Electronic Health Records (EHR) systems
• Accounting software
• Advanced Microsoft Excel
• MyEvole
• RevConnect
• Connections
• BICS (ACS Payment Software)
• Healthcare payer requirements
• Social service payer requirements
• SSA/SSI
• 29I Core VFCA
• Medicaid
• Medicare
• Managed care
• AAPC
• MCTAC

Location

• Wading River, NY

Work Type

• Full-time
• Hybrid

Experience Level

• 3-5 years

Education Level

• Bachelor's degree

About the Company

• Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.
• Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.

Equal Opportunity

• Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.