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About the Role

Staff Forward Deployed Engineers (FDE) are senior technical leaders who address ambiguous, high-impact problems at the intersection of customer environments and internal products. They own customer engagements, influence product direction, and drive engineering execution, using field learnings to shape reusable product capabilities and technical strategy.

Responsibilities

• Own complex customer engagements and technical workstreams, especially those with ambiguity.
• Build deep understanding of customer architecture, business goals, and success criteria to shape technical approaches.
• Act as a trusted technical counterpart to customer and internal engineering leaders and stakeholders.
• Lead architectural design for customer-facing solutions and platform capabilities within the FDE domain.
• Translate ambiguous, high-level problems into clear technical direction and implementation plans.
• Write and review production-quality code, troubleshoot complex failures, and set high standards for systems and integrations.
• Identify systemic issues in tooling, architecture, or delivery and drive durable fixes.
• Use field engagements to surface domain-level patterns, product gaps, and technical risks, translating them into actionable proposals and roadmap input.
• Influence technical vision for the FDE domain, balancing customer impact, time-to-market, technical debt, and platform quality.
• Determine which field-learned patterns become reusable product capabilities or platform investments.
• Lead cross-functional workstreams with Product and Engineering to define requirements and resolve tradeoffs.
• Drive consensus on large, abstract, or contentious technical issues affecting multiple teams.
• Create high-quality technical artifacts to align stakeholders and improve team communication and execution.
• Mentor senior engineers, share best practices, and help others make strong technical decisions.
• Establish or improve mechanisms, standards, and operating practices for high-quality decision-making and resilient solutions.
• Model leadership principles through clarity, accountability, customer obsession, and cross-functional partnership in ambiguous situations.

Requirements

• 9+ years of relevant engineering experience, including hands-on work in production systems and complex customer or enterprise environments.
• Demonstrated success leading technical domains or initiatives spanning multiple teams, with ownership of technical direction and delivery outcomes.
• Strong experience designing and implementing production-grade integrations, platforms, or distributed systems in ambiguous environments.
• Strong technical judgment, balancing customer impact, speed, maintainability, and operational risk.
• Ability to shape technical direction based on customer and business context.
• Ability to influence cross-functional stakeholders.
• Ability to raise the bar for other engineers through mentorship and technical leadership.
• Willingness and ability to travel up to 30% to customer sites as needed.

Skills

• LLMs
• Agent frameworks
• Retrieval systems
• Evaluation frameworks
• Deploying AI systems in production enterprise environments
• Forward-deployed engineering
• Technical leadership
• Hands-on engineering execution
• Multi-team technical initiatives
• Problem definition
• Adoption
• Ambiguity
• Cross-functional dependency

Location

• New York City, NY

Work Type

• Hybrid

Experience Level

• Senior
• 9+ years

Salary/Compensations

• $151,000—$297,000 USD

Benefits

• Equity
• Participation in the employee stock purchase program
• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings

About the Company

• MongoDB is built for change, empowering customers and people to innovate at the speed of the market.
• We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software.
• MongoDB’s unified data platform is the most widely available, globally distributed data platform on the market.
• MongoDB Atlas is the only globally distributed, multi-cloud data platform, available across AWS, Google Cloud, and Microsoft Azure.
• With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, MongoDB is powering the next era of software.
• Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win.
• We are committed to developing a supportive and enriching culture for everyone, driving personal growth and business impact.
• We value employee wellbeing and support them along every step of their professional and personal journeys.

Equal Opportunity

• MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process.
• MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.