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About the Role

The Communications Assistant is responsible for providing support for external communication needs and the communications team's administrative tasks at Fountain House. The ideal candidate is detail-oriented, organized, an excellent writer, and passionate about social justice and its impact on mental health. This role offers the opportunity to gain experience in all aspects of communications, including administrative, editorial, media monitoring, and web-related tasks.

Responsibilities

Updating websites and coordinating periodic internal reviews to ensure accuracy, relevance, and message continuity.
Managing SWAG inventory, supply ordering and tracking, meeting and tour scheduling.
Updating our online presence, digital, website, press, and social media.
Capturing Fountain House content for social media purposes, and working alongside the Director of Communications and Marketing to publish.
Providing support and helping plan events coordinated by the Communications team.
Supporting press and media monitoring efforts and research.
Assisting with administrative tasks such as monitoring the Communications email inbox and responding to inquiries.
Assisting with miscellaneous tasks related to the success of Communications projects.

Requirements

An interest in mental health issues and passion for alleviating the associated stigma.
Creativity shining through in writing.
Multitasking and flexibility as a core skill.
Ability to work with a team to reach a common goal.
Bachelor’s degree, with a major in English, Journalism, Communications or related field, or combination of prior work experience and internships in similar positions required.
Proficiency in Microsoft Office, Google Suite and familiarity with project management platforms like Asana.
Experience working Adobe CS, Canva and email marketing tools (Campaign Monitor, Mailchimp etc.).

Skills

External communication support
Administrative tasks
Website updates
Inventory management
Supply ordering
Meeting scheduling
Tour scheduling
Online presence management
Digital marketing
Social media management
Content creation for social media
Event planning support
Press monitoring
Media monitoring
Research
Email inbox management
Inquiry response
Project support
Microsoft Office proficiency
Google Suite proficiency
Project management platforms (e.g., Asana)
Adobe CS experience
Canva experience
Email marketing tools (e.g., Campaign Monitor, Mailchimp)

Location

Hybrid

Work Type

Hybrid
On-site Tuesday - Thursday

Education Level

Bachelor’s degree in English, Journalism, Communications or related field, or equivalent combination of experience and internships.

Salary/Compensations

$50k - $55k

Benefits

Empower Marginalized Communities
Innovate in Mental Health Advocacy
Professional Growth & Leadership
Mentorship
Training
Career development opportunities

About the Company

Fountain House believes in the power of community to transform the lives of individuals with serious mental illness.
The Fountain House model has been replicated in over 300 locations worldwide.
Fountain House provides leadership by advancing the practice and leading the conversation around mental health recovery.
Fountain House has created a comprehensive Community System of Care, including Clubhouses, Care Management, Home and Community Based Services, and housing programs.
Fountain House is committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower its members.

Equal Opportunity

Fountain House, Inc. is an Equal Opportunity Employer.