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About the Role

Safely and effectively provide customer service, accounting, and administrative support for the division by responding to customer requests, maintaining documentation, and communicating customer needs.

Responsibilities

• Answer incoming calls regarding service schedules, account billing and general inquiries.
• Monitor accounts payable schedules and file vendor invoices daily.
• Review 60/90 – day past-due accounts weekly with the Senior Account Manager.
• Conduct collections calls to customers with overdue balances.
• Prepare monthly aging report for Assistant General Manager.
• Enter and post payments into the computer system (CSS).
• Convert route sheets into IFTA Logs.
• Maintain fuel registry and DOT required mileage reports on a daily basis.
• Provide data entry backup for route sheets and service requests.
• Manage and audit the CSS database to ensure all customer account data is accurate and current.
• Organize and maintain documents including contracts, discontinue service letters, equipment removal forms, etc.
• Provide basic troubleshooting for internal computer issues and assist the AGM with special projects.
• Interact with others in a professional and ethical manner.
• Follow department and company procedures.
• Keep up regular attendance and punctuality.
• Perform other duties as assigned for the purpose of ensuring the efficient and effective operation of the business.

Requirements

• High School diploma or equivalent.
• Knowledge of basic accounting procedures.
• Excellent customer service skills.
• Must have a valid driver’s license.
• Working knowledge of Microsoft Office, including Outlook, Excel, and Word.
• Bilingual English and Spanish preferred.
• Less than 5% travel requirement.
• Operates computer and other office productivity machinery such as calculator, copy machine and printer.
• Communicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail.
• Remain in a stationary position for 50% or more of the time.
• Review documents, organizes data and detects accuracy of information.
• Moves throughout office accessing files, office machinery, etc.
• Moves materials or documents up to 25 lbs.
• Exposed to work in outdoor weather conditions.
• Moves across wet/slippery and uneven surfaces.

Skills

• Customer service
• Accounting
• Administrative support
• Microsoft Office
• Outlook
• Excel
• Word
• Basic accounting procedures
• Bilingual English and Spanish

Work Type

• Full-time

Education Level

• High School diploma or equivalent

Salary/Compensations

• $25.00 hourly

Benefits

• Medical, dental and vision coverage offered
• 401(k) With employer contribution
• Paid holidays, vacation and sick time
• Company sponsored life insurance
• Company sponsored short and long-term disability
• Pet Insurance

About the Company

• Baker Commodities Inc. has been in business for over 80 years.
• We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide.
• Much of our success is due to our outstanding employees.
• Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies.

Equal Opportunity

• We are an Equal Opportunity/Affirmative Action employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law.