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About the Role

As an Unarmed Security Guard, you will provide a visible security presence and maintain a safe and secure environment. This role requires professionalism, strong situational awareness, and excellent customer service skills, actively supporting SSC’s G.E.T. Principles — Greet, Engage, and Thank.

Responsibilities

• Conduct routine and random security patrols on foot or by vehicle.
• Observe, report, and deter theft, misconduct, and suspicious behavior.
• Monitor CCTV, alarms, and access control systems.
• Control entry and exit points and verify authorized access.
• Identify and address safety hazards or irregular conditions.
• Respond to incidents and emergencies; notify law enforcement or emergency services as required.
• Assist with basic first aid and emergency notifications.
• Prepare detailed written reports on incidents, accidents, and suspicious activity.
• Serve as a liaison with local law enforcement when necessary.
• Maintain a clean, professional, and orderly post area.
• Greet and welcome customers, guests, tenants, and associates in a professional and courteous manner.
• Engage proactively with individuals to provide assistance, information, or direction.
• Thank individuals for patronizing the location and promote a positive environment.
• Anticipate and respond to customer questions regarding the site, surrounding area, and available services.
• Assist with guest services such as directions, transportation guidance, and area attractions.
• Troubleshoot customer concerns and escalate issues to management when appropriate.

Requirements

• High school diploma or GED required.
• Must possess or be able to obtain a State Unarmed Security Guard License, if required by state or local law.
• Must pass applicable state licensing tests if operating a company-owned or client-provided vehicle.
• Verifiable work history required.
• One (1) year of security experience.
• Must be at least 18 years of age (or higher if required by state law).
• Must be legally authorized to work in the United States.
• Must be able to operate radios, telephones, and monitoring equipment.
• Must demonstrate professionalism, integrity, and good judgment.
• Must be personable, approachable, and capable of building rapport with the public.
• Subject to drug screening, background check, and other pre-employment requirements as permitted by law.
• Veterans may be required to provide a DD214 upon offer of employment.

Skills

• Strong verbal and written communication skills.
• Ability to follow post orders and company procedures.
• Proficient basic computer skills (e.g., report writing, Microsoft Office).
• Ability to assess situations quickly and make sound decisions.
• High attention to detail and strong observational skills.
• Ability to remain calm and professional in stressful situations.
• Proactive, dependable, and able to work with minimal supervision.

Location

• Troy, NY

Work Type

• Full-Time
• Part-Time

Experience Level

• One (1) year of security experience

Education Level

• High school diploma or GED

Salary/Compensations

• $21.00 - $21.00 Hourly

Benefits

• Major medical benefits (Full-Time Employees)
• Paid vacation (Full-Time Employees)
• 401(k) retirement plan (Full-Time Employees)
• Ongoing training and professional development opportunities (Full-Time Employees)
• Weekly pay
• Flexible scheduling
• Employee discounts and access to corporate affiliate programs

About the Company

• Strategic Security Corp. provides security services to the United States Government and private-sector clients including Fortune 500 companies, financial institutions, medical facilities, industrial sites, warehouses, distribution centers, residential communities, and energy infrastructure nationwide.
• SSC offers long-term career opportunities ranging from entry-level security positions to management, corporate, and executive roles across the United States.

Equal Opportunity

• Strategic Security Corp. is an Equal Opportunity / Affirmative Action Employer and a Drug-Free Workplace.
• We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic.
• For questions regarding Equal Employment Opportunity or application accommodations, please contact Corporate Human Resources at (888) SSC-RISK.