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About the Role

The Weekend Letter Carrier Supervisor oversees a weekend team of part-time parcel carriers and permanent flexible employees, ensuring proper procedures are followed in handling and delivering parcels, relay bags, and managing collected funds.

Responsibilities

• Plan, direct, and review daily activities of a work unit to ensure efficient sorting, routing, and delivery of mail.
• Establish schedules and determine if additional relief staff is needed, authorizing overtime as required.
• Regularly check the performance and appearance of delivery employees on route.
• Measure delivery distances to new and existing delivery points to ensure delivery service requirements are met.
• Propose solutions or changes to delivery routes and discuss changes with route measurement agents.
• Evaluate and recommend changes for bag supply and relay points to ensure routes are well-serviced and transport costs are minimized.
• Supervise, coach, guide, and direct employees.
• Train new employees on their various responsibilities and teach them new methods and procedures.
• Resolve personnel issues and consult with the Labour Relations group or union representatives regarding the application of collective agreement terms.
• Discuss various issues and changes with union stewards, including safety, overtime, and route evaluation, and attempt to resolve complaints before a grievance is filed.
• Promote and enforce health and safety programs and processes for the assigned team.
• Take necessary corrective action to rectify unsafe working conditions.
• Enter employee, volume, and addressing data into the Company's systems.
• Prepare reports to monitor performance, identify improvements, control operating costs, and achieve objectives.
• Liaise with other supervisors and facilitators to ensure effective coordination of operations and resolve operational issues.
• Report building, operational equipment, and property repairs to the manager.
• Monitor the situation, follow up with the appropriate third party, and take corrective action as needed.
• Maintain good public relations with mail delivery customers.
• Demonstrate professionalism and ensure the customer experience is a priority.
• Investigate delivery obstacles when a customer fails to meet necessary safety conditions.
• Report the issue to the customer for resolution or make other arrangements until the unsafe condition is resolved.
• Take action to suspend delivery if the issue cannot be resolved.
• Perform other related duties.

Requirements

• High school diploma or provincial equivalent (GED) (equivalent experience may be accepted).
• At least one year of team management experience OR at least two years of experience in a unionized environment.
• Working knowledge of Microsoft Office (i.e., understand the main functions of each software application).
• Possess a valid permanent driver's license (not a graduated or temporary license).
• Have a satisfactory safe driving record under the current CPC safe driving program, including criteria for traffic violations, demerit points, and license suspensions/prohibitions within the last three years.
• Essential English language proficiency.

Skills

• Microsoft Office proficiency

Location

• Toronto, ON

Work Type

• Part-time
• Permanent

Experience Level

• 1 year of team management experience
• 2 years of experience in a unionized environment

Education Level

• High school diploma or equivalent
• Post-secondary diploma (asset)

Salary/Compensations

• Starting at $35.03/hr

About the Company

• Canada Post's values and behaviors: Trust, Respect, and Contribution represent our fundamental promise to ourselves, our expectations of each other, and our shared commitment to our country.
• Behaviors: Making Decisions, Knowing the Destination, Contributing for Others, Contributing to Pride embody our values, bring them to life, and guide our actions.
• We are committed to embodying these values and putting these behaviors into practice every day.