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About the Role

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. This is a remote position, but the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region.

Responsibilities

• Achieves sales revenue targets and grows market share for a specified geography by promoting, selling and servicing Medtronic CoreValve and related products.
• Ensures safe adoption and growth of products post-approval.
• Practices good territory management with strong organization, administration and expense planning and control.
• Serves as a partner and resource to the CVG field organization and to Catheter Based Therapies (CBT) cross functional teams.
• Provides quality support to help sites achieve procedural success and for the safe growth of CoreValve.
• Develops and executes strategies and plans to achieve/exceed sales quota for commercial cases.
• Maintains and expands existing business and develops new business opportunities.
• Serves as a trusted technical expert for TAVR procedure and products.
• Provides technical support for TAVR implanting centers, including assisting with valve loading and providing technical case support.
• Educates sites on proper indications for TAVR procedures.
• Probes to understand and confirm customers’ needs, handles objections and gains commitment.
• Develops and implements strategies to counter competitor messaging.
• Educates customers to ensure that products are understood and used effectively.
• Represents company at industry conferences and maximizes potential by targeting specific customers to gain sales leads.
• Pursues opportunities to promote the company’s product portfolio.
• Develops and maintains comprehensive clinical and technical product knowledge.
• Understands current published TAVR and relevant literature.
• Recognizes and understands competitive products, industry trends, and CBT/CVG portfolio.
• Liaises with R&D for technology improvements and next generation needs.
• Provides quality technical support to help sites achieve procedural success.
• Provides technical support to Medtronic employees and implanting teams for CoreValve implant procedures.
• Provides technical leadership for TAVR device procedures.
• Provides support on questions regarding device suitability with measuring ability and CT reconstruction expertise.
• Provides comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions.
• Ensures maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure and effective time management.
• Assists with scheduling of cases and proper customer support.
• Participates in physician training and case observations when necessary.
• Participates in physician training and case observations when necessary.
• Participates in any other planned customer education meetings and society conventions.
• Responds to customer requests and resolves complaints in a prompt and effective manner.
• Maintains high standards of personal presentation and promotes a professional personal and company image.
• Assists sites with identifying routine implant days and proper case scheduling.
• Develops and maintains comprehensive clinical and technical product knowledge.
• Recognizes and understands competitive products, features, strengths in relation to the company’s products.
• Participates in product and skills development programs, managing own self development.
• Assists in training new hires to Medtronic CBT team.
• Helps drive and maintain quality initiatives and global best practice initiatives.
• Develops and maintains accurate account and territory records.
• Responsible for CoreValve inventory at sites to include shipments, usage and return of product.
• Responsible for forecasting implants at sites and obtaining billing PO’s for each case.
• Submits accurate and timely expense reports.
• Reports device complaints to proper departments within quality assurance within Medtronic.
• Schedules travel arrangements to ensure multiple objectives are accomplished.
• Supports heart teams with appropriate products, clinical literature and pre case planning strategy.
• Maintains hospital eligibility/access with various vendor credentialing services.
• Controls expenses and adheres to company policies and procedures.
• Identifies, establishes and maintains productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
• Maintains a high level of communication with appropriate CVG sales and leadership within assigned geography.
• Plans and implements effective sales/product presentations to customers.
• Develops and maintains productive working relationships within the company to ensure maximum sales support and maintain a high level of customer service.
• Contributes to the development of a strong team effort.
• Communicates market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to District Manager and Clinical or other appropriate company personnel.
• Ensures a professional standard of written and verbal communication at all times.

Requirements

• Must have a valid driver's license for state of residency and active vehicle insurance policy.
• Must have a valid driver's license and active vehicle insurance policy.
• Possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (for roles below Principal level).

Skills

• Sales
• Territory management
• Organization
• Administration
• Expense planning and control
• Technical expert for TAVR procedure and products
• Technical support
• Customer education
• Sales presentations
• Clinical and technical product knowledge
• Competitive product analysis
• Industry trend analysis
• R&D liaison
• Customer service
• Time management
• Relationship building
• Communication
• Business acumen
• Cardiac or endovascular procedure leadership
• Cardiac and vascular anatomy, physiology, and pathology
• Interventional cardiac or vascular experience
• Endovascular Aneurysm Repair (EVAR) and Thoracic Endovascular Aneurysm Repair (TEVAR) experience
• Cardiac surgery, Surgical Aortic Valve Replacement (SAVR) experience
• Medical device sales
• Market development
• C-Suite customer engagement
• Medical personnel, peer, and technical support education
• Imaging interpretation (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)
• CT reconstruction with CT programs
• Influencing skills
• Consulting skills
• Interpersonal skills
• Written communication skills
• Decision making

Location

• Remote
• Reside within the territory

Work Type

• Remote
• Field position

Experience Level

• 8+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences (with High School Diploma or equivalent)
• 6+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences (with Associate’s Degree)
• 4+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences (with Bachelor’s Degree)
• Demonstrated success in previous sales role
• Prior experience teaching and educating medical personnel, peers and technical support personnel
• Previous peer and physician education experience

Education Level

• High School Diploma or equivalent
• Associate’s Degree
• Bachelor’s Degree
• Degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) for degrees earned outside the United States

Salary/Compensations

• $100,000.00 - $100,000.00
• Eligible for a Sales Incentive Plan (SIP)

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
• Paid sick time (for temporary employees, as required by state law)

About the Company

• Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
• Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
• Rooted in our long history of mission-driven innovation, our medical technologies open doors.
• We support your growth with the training, mentorship, and guidance you need to own your future success.
• Join us as we engineer the extraordinary in a sales career that changes lives.

Equal Opportunity

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
• Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.