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About the Role

The Office of the CEO team supports pitching new mandates and operates with a unified approach to policy, geopolitics, Canada-U.S. relations, and overall strategy. This role provides dedicated support to Vice Chairs, delivering high-level administrative and operational assistance in a fast-paced environment. The position fosters connectivity and differentiation by coordinating an enterprise-wide approach to strategic client relationships, serving as a critical differentiator for the bank.

Responsibilities

Oversee multiple complex calendars for senior executives, ensuring seamless scheduling and proactive anticipation of needs.
Arrange and manage all travel requirements, including booking flights, hotels, and ground transportation.
Process expense reports and invoices with accuracy and efficiency, providing guidance on expense policies.
Handle confidential correspondence and sensitive information with the utmost discretion.
Develop high-quality materials and agendas for meetings and events.
Manage mail distribution, arrange couriers, and maintain administrative files.
Build and maintain strong professional relationships with clients, internal teams, and external partners.
Collaborate with other Executive Assistants to promote best practices and provide backup coverage.
Liaise with cross-functional business units and support departments to coordinate tasks and implement process improvements.

Requirements

Proven administrative experience in a large corporate or financial institution.
Ability to navigate complex issues and manage conflicting priorities.
Understanding of departmental structures and professionalism in a high-expectation setting.
Demonstrated expertise in calendar management, travel coordination, and event planning.
Ability to exercise independent judgment and discretion.
Proactive and inquisitive nature with a thoughtful work ethic.
Ability to make sound decisions within scope of accountability.
Meticulous organization and strong time management skills.
Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and web browsers.
Experience with tools like Visio, Workday, Amex GBT, and COUPA is valuable.
Polished and professional written and verbal communication skills.
Ability to handle confidential information with integrity.
Alignment with company values: trust, teamwork, and accountability.
Legally eligible to work in the specified location(s).
Willingness to complete an attribute-based assessment and other skills tests if required.

Skills

Accountability
Decision Making
Event Management
Multitasking
Office Administration
Organizational Efficiency
Travel Coordination
Calendar Management
Discretion
Diplomacy
Proactiveness
Critical Thinking
Time Management
MS Office Suite
Communication

Location

Toronto

Work Type

On-site
Full-time

Experience Level

Professional

Education Level

Post-secondary education in a related field is an asset

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day (paid day off for growth and development)

About the Company

CIBC is building a relationship-oriented bank for the modern world.
CIBC embraces employee strengths and ambitions, empowering them at work.
CIBC aims to provide team members with what they need to make a meaningful impact and values their contributions.
CIBC's vision is to build impactful relationships with clients, colleagues, and communities, while elevating the CIBC brand through engagement in global forums.

Equal Opportunity

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
CIBC seeks applicants with a wide range of abilities and provides an accessible candidate experience.
If accommodation is needed, please contact Mailbox.careers-carrieres@cibc.com.