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About the Role

As a Store Manager, you will attract, develop, and motivate a passionate team, regularly sharing HOKA Brand values, vision, and mission while creating a culture of trust and accountability.

Responsibilities

• Build and develop your team through recruiting, training, and coaching.
• Lead your team to drive Brand awareness and education while providing excellent service.
• Maintain high training standards to enable the team to deliver elevated shopping experiences.
• Drive operational excellence in all aspects of the business, including inventory, cash, and labor.
• Execute visual merchandising directions and ensure a well-managed back of house.
• Drive sales and KPIs for your store while focusing on key strategic priorities.
• Adapt to support the needs of the business.
• Cultivate community within and beyond the store through customer interactions, local engagement, and support of Brand events.
• Maintain awareness of industry trends and local competitors to meet and anticipate customer demands.
• Coach and develop your team to drive business results and professional growth.
• Ensure the highest level of customer service and prioritize brand and product knowledge training.
• Meet and exceed budgeted sales and KPIs and monitor expenses.
• Develop store strategies to enhance customer satisfaction, increase traffic, and optimize profitability.
• Continuously cultivate community through events, local outreach, and proactive market engagement.
• Manage inventory and implement store administration and operations, including policy compliance.
• Hire team members by identifying talent and maintaining a recruiting network.
• Onboard and train team members to ensure engaged and high-performing teams.
• Ensure the highest level of visual merchandising and standards, and execute visual directives.
• Drive key initiatives and support programs that enhance the customer journey.

Requirements

• Four (4) years minimum retail store management experience.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission.
• Excellent leadership skills and experience managing people in a customer-facing environment.
• Demonstrated track record of exceeding sales targets and cost management.
• Excellent organizational skills and ability to coordinate people, resources, and services.
• Fantastic problem-solving skills and ability to work through challenges.
• Ability to be agile to meet the needs of the business.
• Experience coordinating and hosting regular in-store and local events.
• Flexibility of schedule and hours to meet the needs of the business.
• Flexibility to travel to meet the needs of the business.
• Valid State or Federal Identification.

Skills

• Leadership
• Coaching
• Recruiting
• Training
• Customer Service
• Sales
• Inventory Management
• Visual Merchandising
• Communication
• Organizational Skills
• Problem-Solving
• Agility

Location

• Specific store location (salary varies by location)

Work Type

• Full-time

Experience Level

• 4 years minimum retail store management experience

Salary/Compensations

• $92,500.00

Benefits

• Competitive pay
• Discounts
• Perks
• Global contests
• Opportunities for growth and development

About the Company

• At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings.
• We are driven by our passion for our Brand and products, and we want to share it with as many people as possible.
• Whether you’re a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement.
• We celebrate diversity of your background, your experiences, and your unique identity.
• We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are.
• We believe that when we bring our different perspectives to work, we are truly better together.
• As part of our Deckers Family, you belong to more than a lifestyle company.
• From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.

Equal Opportunity

• All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.